Centrical vs Gamifier
Centrical
centrical.com
Gamifier
gamifier.coSide by side
| Figure | Centrical | Gamifier |
|---|---|---|
| Price from | — | $3/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Customer Service Gamification Software | 7.4 (#13) | 8.3 (#7) |
| Spec score · Sales Gamification Software | 7.4 (#24) | 8.3 (#10) |
| Founded | 2013 | 2018 |
| Headquarters | New York City, New York, United States; offices in Tel Aviv, Israel and London, UK | Claymont, Delaware, United States |
| Integrations | Centrical describes integrations with CRM, CCaaS, WFM, QA, LMS, HRIS, and voice-of-customer systems, as well as API, iFrame, and OEM embedding options. | Native integrations are listed for Pipedrive, HubSpot, Salesforce, Salesloft, Outreach and Zendesk. |
| Support | Customer support is tiered according to project scope, with customer success resources including an admin learning program, Help Center, product updates, events, in-app notifications, and micro-tips. | All plans include email support; Essential and higher include priority support, Advanced includes dedicated support, and Enterprise includes a dedicated account manager. |
Plans
Gamifier
- Starter$3 a month
- Essential$9 a month
- Advanced$16 a month
- EnterprisePriced on request
In their own words
Gamifier
Gamifier adds goals, challenges, rewards and feedback to existing CRM workflows for sales and support teams. It offers real-time leaderboards, quests, achievements, performance insights and mobile timeline feedback. Players can view performance, rewards and leaderboards in its mobile app, listed for iPhone. Native integrations include Pipedrive, HubSpot, Salesforce, Salesloft, Outreach and Zendesk, with CRM connections authorized through marketplace or installation flows using OAuth. Pricing starts at $3/user/mo (annual), and the 14-day trial includes all features in the chosen plan without requiring a credit card. There is no free plan. Starter has a one-user minimum; Essential requires five users and Advanced ten, while Enterprise plans are scoped with the sales team. All plans include email support, with higher support levels available on higher tiers. Gamifier says it minimizes the CRM data it uses and advises confirming certification status and security questions during commercial review.