| Price from | — | $185/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · Customer Service Gamification Software | 7.4 (#13) | 9.0 (#2) |
| Founded | 2013 | LinkedIn and Crunchbase state that MaestroQA was founded in 2013. |
| Headquarters | New York City, New York, United States; offices in Tel Aviv, Israel and London, UK | New York City, New York, United States |
| Integrations | Centrical describes integrations with CRM, CCaaS, WFM, QA, LMS, HRIS, and voice-of-customer systems, as well as API, iFrame, and OEM embedding options. | The current Rippit integrations page lists one-click integrations for Intercom and Zendesk. |
| Purpose | Centrical unifies frontline performance data and uses it to guide personalized coaching, learning, and practice, then measures outcomes. | The platform ingests and models conversation data, enables AI analysis, and supports QA and coaching workflows. |
