Cerb vs Sortd
Cerb
cerb.ai
Sortd
sortd.comSide by side
| Figure | Cerb | Sortd |
|---|---|---|
| Price from | Free | $10/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Shared Inbox Software | 9.4 (#2) | 7.9 (#17) |
| Integrations | Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins. | Sortd lists Google Calendar, Google Drive and Zapier integrations, with Zapier connecting to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello. |
| Shared inboxes | Email or social accounts can become team inboxes handling routing, assignment, prioritization, customer context, snippets, bulk replies, SLAs and satisfaction tracking. | Sortd supports shared Gmail inboxes such as support@, sales@, orders@ and accounts@ without mailbox migration. |
Plans
Cerb
- CommunityPrice not published
- Licensed Self-Hosted$40 a month
- Cerb Cloud$40 a month
- Cerb Cloud Slots$40 a month
- Community self-hostedFree
- Cerb Cloud$40 a month
- Licensed self-hosted$40 a month
Sortd
- Starter$10 a month
- Essentials$16 a month
- Business$22 a month
- Business Plus$29 a month
In their own words
Sortd
Sortd turns Gmail conversations into team workflows where each conversation can have an owner, status, and deadline. Teams can use shared Gmail inboxes such as support@, sales@, orders@, and accounts@ without moving mail to another mailbox. Emails can be organized in board lanes, with custom workflows, statuses, colours, and fields. Available views include Kanban, table, deadline, day-planner, and message views, although Starter is limited to Kanban and Planner. Sortd lists Google Calendar, Google Drive, and Zapier integrations; Zapier can connect to apps including Google Sheets, Typeform, Jotform, HubSpot, and Trello. It also offers iOS and Android apps and a Gmail mobile add-on. Essentials includes AI Smart Status; Business adds AI urgency and sentiment features, content-based assignment, CRM tools, and REST API and MCP access. Business includes priority support. Plans start at $10 a month per user when billed annually, and a 7-day trial is available. There is no free plan.