Chakra Chat vs Guzli
Chakra Chat
chakrahq.com
Guzli
guzli.comSide by side
| Figure | Chakra Chat | Guzli |
|---|---|---|
| Price from | $12.49/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 6 |
| Spec score · Chatbot Builders | 8.8 (#31) | 9.1 (#8) |
| Analytics | Analytics include campaign delivery, read rates and errors, chat response times, conversation volumes, and agent performance. | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. |
| API | All paid plans starting with Starter include API and webhook access; the Free plan does not. | Standard includes API access and webhooks, and the home page depicts an API channel in the helpdesk. |
| Audience | The Enterprise plan is described for teams needing Sales CRM, Support CRM, Service Delivery, ERP or tool integrations, and activity-based process design. | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | Listed integrations and add-ons include Shopify, WooCommerce, Wix, WhatsApp Catalog, Facebook and Google ad leads, third-party CRM support, and telephony integration. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | Chakra Chat is an all-in-one WhatsApp CRM for broadcasts, chatbots, AI agents, and a shared team inbox. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | The maker says data is encrypted in transit and at rest, with role-based access, activity logs, audit trails, and automated backups. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | Support is ticket-based with a 24-hour first-response target, and Advanced and Pro plans receive priority support. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
Plans
Chakra Chat
- FreeFree
- Starter$12.49 a month
- Growth$24.99 a month
- Advanced$49.99 a month
- Pro$199.99 a month
- FreeFree
- EnterprisePriced on request
Guzli
- FreeFree
- Agent Phone Plan$29.99 a month
- Hobby$39 a year
- Standard$119 a year
- Pro$399 a year
- EnterprisePriced on request
In their own words
Chakra Chat
Chakra Chat has no write-up on Specifiction yet; its figures are above.