Chakra Chat

Spec sheet

Product

Chakra Chat is an all-in-one WhatsApp CRM for broadcasts, chatbots, AI agents, and a shared team inbox.Read 12 Oct 2026 · chakrahq.com

Audience

The Enterprise plan is described for teams needing Sales CRM, Support CRM, Service Delivery, ERP or tool integrations, and activity-based process design.Read 12 Oct 2026 · chakrahq.com

Free plan

YesRead 21 Sep 2026 · chakrahq.com

API

All paid plans starting with Starter include API and webhook access; the Free plan does not.Read 12 Oct 2026 · chakrahq.com

Integrations

Listed integrations and add-ons include Shopify, WooCommerce, Wix, WhatsApp Catalog, Facebook and Google ad leads, third-party CRM support, and telephony integration.Read 12 Oct 2026 · chakrahq.com

Security

The maker says data is encrypted in transit and at rest, with role-based access, activity logs, audit trails, and automated backups.Read 12 Oct 2026 · chakrahq.com

Compliance

The maker states compliance with GDPR, DPDP, ANDP, and DP Law 27 and says Data Processing Agreements are available.Read 12 Oct 2026 · chakrahq.com

Support

Support is ticket-based with a 24-hour first-response target, and Advanced and Pro plans receive priority support.Read 12 Oct 2026 · chakrahq.com

Headquarters

Bangalore, Karnataka, IndiaRead 28 Sep 2026 · chakrahq.com

AI bot generation

YesRead 21 Sep 2026 · chakrahq.com

Analytics

Analytics include campaign delivery, read rates and errors, chat response times, conversation volumes, and agent performance.Read 12 Oct 2026 · chakrahq.com

Campaigns

Broadcast campaigns support multi-step workflows, dynamic personalization, and WhatsApp-approved template management.Read 12 Oct 2026 · chakrahq.com

Chatbots and AI

The no-code chatbot builder has drag-and-drop flows, AI-powered nodes, and triggers based on keywords, events, or custom conditions.Read 12 Oct 2026 · chakrahq.com

Coexistence

It supports using the WhatsApp Business App and Cloud API together on the same number while preserving chat history and contacts.Read 12 Oct 2026 · chakrahq.com

Deployment channels

multichannelRead 21 Sep 2026 · chakrahq.com

Human handoff

YesRead 21 Sep 2026 · chakrahq.com

Knowledge-base answers

YesRead 21 Sep 2026 · chakrahq.com

Limits

The pricing page lists a $0.001 per-message overage after the template-message limit and says a plan upgrade is needed after the service-message cap.Read 12 Oct 2026 · chakrahq.com

Messaging charges

WhatsApp messaging charges are paid directly to Meta, and Chakra says it adds zero markup to template messages.Read 12 Oct 2026 · chakrahq.com

Shared inbox

The shared inbox routes messages across multiple WhatsApp numbers and supports automatic or manual chat assignment.Read 12 Oct 2026 · chakrahq.com

Visual flow builder

YesRead 21 Sep 2026 · chakrahq.com

Plans and prices

Every Chakra Chat plan and price →

Where Specifiction places it

• Chatbot Builders#31 of 2578.8