| Price from | $104.17/mo | $249/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 2 |
| Spec score · User Onboarding Software | 9.1 (#2) | 7.8 (#18) |
| Analytics | The platform reports Experience performance, completion, funnels, retention and engagement metrics. | The product tracks campaign engagement and performance in real time and allows performance data export. |
| Browser support | End users can view Experiences in modern Chrome, Firefox, Safari and Edge browsers, while the Builder requires Google Chrome. | Campaigns are responsive for desktop and mobile browsers, work across major web browsers and domains or subdomains, and are described as playing on SSL-protected sites. |
| Installation | Installation is normally done by adding a JavaScript snippet, with alternatives including npm, Google Tag Manager, Segment and Freshpaint. | The site says Tooltip can be installed by copy-pasting its script or through Google Tag Manager. |
| Product | Chameleon says it builds context on products and users, identifies friction, creates personalized in-app guidance, and monitors outcomes. | Tooltip is an in-app messaging suite for the web aimed at onboarding users, educating customers, and running in-product marketing. |
| Security | Chameleon says it is SOC 2 Type II compliant and received a clean attestation report with no exceptions in January 2026. | Tooltip says it is ISO 27001 compliant, stores data in US AWS data centers with backups kept for 30 days, and conducts annual third-party security audits. |
| Security controls | MFA is included for all plans, while SSO is available as a paid add-on on every plan. | The security page says passwords are hashed and browser-to-server communication uses TLS 1.2 with AES-256 CBC encryption. |
| Support | Growth and Enterprise include dedicated Customer Success and onboarding; the Startup plan lists email support. | The homepage lists friendly support on Pro, priority support and an SLA on Enterprise, and offers contact by email at [email protected]. |
