Chaport vs HelpCrunch
Chaport
chaport.com
HelpCrunch
helpcrunch.comSide by side
| Figure | Chaport | HelpCrunch |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 3 |
| Spec score · Live chat software | 8.9 (#14) | 9.2 (#8) |
| Website chatbot | Yes | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. |
| Chat channels | omnichannel | omnichannel |
| Founded | 2014 | 2016 |
| Free plan | Yes | No |
| Headquarters | 2112 Chestnut St, Suite 114, Alhambra, CA 91803, USA | Wilmington, Delaware, USA |
| Listed integrations | 4000 | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Operators can see visitor browsing activity on the website in real time. | Yes |
Plans
Chaport
- FreeFree
- ProPrice not published
- UnlimitedPrice not published
- Pro AnnualPrice not published
- Pro MonthlyPrice not published
- Unlimited AnnualPrice not published
- Unlimited MonthlyPrice not published
In their own words
Chaport
Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and several contact channels. Customers can reach teams through live chat, email, Facebook, Telegram, or Viber. Its chatbots can answer common questions, qualify leads, and collect feedback around the clock; the product also includes a knowledge base and FAQ bot. Chaport runs on web, iOS, Android, Windows, and MacOS, with instant synchronization between devices. The Free plan includes two operators, 60 days of chat history, unlimited chats and websites, and one branded auto-invitation. It remains available after the 14-day Unlimited trial, with paid features disabled; the trial does not require a credit card. Unlimited includes teams, assignment rules, and shared saved replies. Chaport lists 4,000 integrations, SSL encryption, and GDPR compliance. The Free plan is shown at EUR 0 per free, while USD is not displayed. The maker identifies itself as Chaport Inc., founded in 2014, with headquarters in Alhambra, California.
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.