CharityEngine vs DonorDock
CharityEngine
charityengine.netDonorDock
donordock.comSide by side
| Figure | CharityEngine | DonorDock |
|---|---|---|
| Price from | $450/mo | $40/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 6 |
| Spec score · Nonprofit CRM Software | 8.7 (#6) | 9.0 (#3) |
| Spec score · Donor Management Software | 8.6 (#6) | 8.9 (#2) |
| Spec score · Donation Management | 8.7 (#6) | 9.0 (#3) |
| Founded | LinkedIn states that CharityEngine was founded in 1999. | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. |
| Headquarters | Sarasota, Florida, United States | West Fargo, North Dakota, United States |
| Integrations | The vendor documents Zapier connectivity to more than 7,000 apps, including QuickBooks, Mailchimp and Eventbrite. | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. |
| Product | CharityEngine describes itself as an all-in-one nonprofit fundraising CRM that combines CRM, fundraising tools, payments, and supporter data. | DonorDock is an all-in-one donor management platform for nonprofits that combines donor records, online giving, outreach, automations, and reporting. |
| Rating on Capterra | 4.2 out of 5 from 33 reviews | 4.8 out of 5 from 33 reviews |
| Rating on G2 | 4.3 out of 5 from 61 reviews | 4.8 out of 5 from 153 reviews |
| Rating on GetApp | 4.2 out of 5 from 33 reviews | 4.8 out of 5 from 33 reviews |
| Rating on TrustRadius | 4 out of 10 from 1 reviews | 8.7 out of 10 from 8 reviews |
| Security | CharityEngine states that it is Level 1 PCI-certified and SOC 2 Type 2-certified. | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. |
| Support | The FAQ says plans include the support team, training library, and community resources, while the company guide describes standard support with an eight-business-hour response target. | Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions. |
| What it does | CharityEngine is an all-in-one nonprofit CRM and fundraising platform combining donor management, fundraising, communications, events, advocacy, payments and reporting. | DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting. |
Plans
CharityEngine
- The Fundraising PlatformPriced on request
- Events & VolunteersPriced on request
- Membership + AdvocacyPriced on request
- Monthly GivingPriced on request
- Engagement SuitePriced on request
- Digital FundraisingPriced on request
- Enterprise CRMPriced on request
- Standard$450 a month
- Professional$700 a month
- EnterprisePriced on request
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
In their own words
CharityEngine
CharityEngine is a fundraising and donor-management platform available on the web, iOS, and Android. Its core capabilities include campaign management, online donation forms, recurring donations, automated receipts, donor segmentation, and advanced reporting. The Fundraising Platform offering includes giving pages, email and automated workflows, event management, direct mail, segmentation, and custom dashboards. Other offerings address events and volunteers, membership and advocacy, monthly giving, engagement, digital fundraising, and enterprise CRM. Listed tools include ticketed events, auctions, peer-to-peer fundraising, volunteer scheduling, mobile messaging, donor journeys, payment recovery, donor portals, and CRM integration. Monthly Giving and Enterprise CRM list automated reactivation and AI-powered payment recovery, while Digital Fundraising includes attribution, tracking, and website hosting. CharityEngine was founded in 2008 and is headquartered in Sarasota, Florida. Pricing is available on request; none of the listed offerings has a displayed price.