CharityEngine vs Keela
CharityEngine
charityengine.net
Keela
keela.coSide by side
| Figure | CharityEngine | Keela |
|---|---|---|
| Price from | $450/mo | $13.67/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 30 |
| Spec score · Fundraising Software | 8.7 (#4) | 8.5 (#6) |
| Spec score · Nonprofit CRM Software | 8.7 (#6) | 8.8 (#5) |
| Spec score · Donor Management Software | 8.6 (#6) | 8.6 (#7) |
| Spec score · Donation Management | 8.7 (#6) | 8.7 (#7) |
| Founded | LinkedIn states that CharityEngine was founded in 1999. | LinkedIn lists 2013 as the founding year, while Keela’s story says the product launched in 2015. |
| Integrations | The vendor documents Zapier connectivity to more than 7,000 apps, including QuickBooks, Mailchimp and Eventbrite. | Listed integrations include Aplos, Raisely, Stripe, PayPal, QuickBooks Online, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, DonorSearch, Google Calendar, Gmail, Google Analytics and Google Tag Manager. |
| Payment processing | CharityEngine processes payments in-house and supports ACH, credit cards, Apple Pay, Google Pay and DAF donations. | Donations can be processed through Stripe and PayPal, with Keela stating it adds no fee above processor charges. |
| Product | CharityEngine describes itself as an all-in-one nonprofit fundraising CRM that combines CRM, fundraising tools, payments, and supporter data. | Keela is a donor management platform for nonprofits that combines contact management, AI-powered donor insights, and native email marketing. |
| Rating on Capterra | 4.2 out of 5 from 33 reviews | 4.3 out of 5 from 314 reviews. |
| Rating on G2 | 4.3 out of 5 from 61 reviews | 4.6 out of 5 from 103 reviews. |
| Rating on GetApp | 4.2 out of 5 from 33 reviews | 4.3 out of 5 from 314 reviews. |
| Security | CharityEngine states that it is Level 1 PCI-certified and SOC 2 Type 2-certified. | Keela says HTTPS encrypts data sent to its servers and that data is backed up multiple times a day. |
| Support | The FAQ says plans include the support team, training library, and community resources, while the company guide describes standard support with an eight-business-hour response target. | Every plan includes unlimited email support, online training, a knowledge base, training videos, and Keela U; Premium Care adds live chat and scheduled phone support. |
| What it does | CharityEngine is an all-in-one nonprofit CRM and fundraising platform combining donor management, fundraising, communications, events, advocacy, payments and reporting. | Keela is cloud donor-management and fundraising CRM software for nonprofit organizations. |
| Who it serves | The company says it works solely in service of nonprofits and has worked with nonprofits since 2008. | Keela says it supports nonprofits and charities, including organizations working on civil rights, social justice, mental health, and childhood hunger. |
Plans
CharityEngine
- The Fundraising PlatformPriced on request
- Events & VolunteersPriced on request
- Membership + AdvocacyPriced on request
- Monthly GivingPriced on request
- Engagement SuitePriced on request
- Digital FundraisingPriced on request
- Enterprise CRMPriced on request
- Standard$450 a month
- Professional$700 a month
- EnterprisePriced on request
Keela
- 1001-2500 contacts — annual$243 a month
- 2501-5000 contacts — annual$316 a month
- 5001-7500 contacts — annual$379 a month
- 7501-10000+ contacts — annual$438 a month
- 1001-2500 contacts — monthly$259 a month
- 2501-5000 contacts — monthly$357 a month
- 5001-7500 contacts — monthly$420 a month
- Annual · up to 1,000 contacts$164 a year
- Up to 1000 contacts — annual$164 a month
- Monthly · up to 1,000 contacts$190 a month
In their own words
CharityEngine
CharityEngine is a fundraising and donor-management platform available on the web, iOS, and Android. Its core capabilities include campaign management, online donation forms, recurring donations, automated receipts, donor segmentation, and advanced reporting. The Fundraising Platform offering includes giving pages, email and automated workflows, event management, direct mail, segmentation, and custom dashboards. Other offerings address events and volunteers, membership and advocacy, monthly giving, engagement, digital fundraising, and enterprise CRM. Listed tools include ticketed events, auctions, peer-to-peer fundraising, volunteer scheduling, mobile messaging, donor journeys, payment recovery, donor portals, and CRM integration. Monthly Giving and Enterprise CRM list automated reactivation and AI-powered payment recovery, while Digital Fundraising includes attribution, tracking, and website hosting. CharityEngine was founded in 2008 and is headquartered in Sarasota, Florida. Pricing is available on request; none of the listed offerings has a displayed price.
Keela
Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising, email marketing, and reporting. Fundraising tools include custom donation forms, campaign tracking, recurring-giving prompts, smart donor asks, and automatic gift acknowledgements. Donor profiles support deduplication, relationship tracking, donor scores, and pipeline management. Teams can build customizable emails and automated workflows, organize audiences with tags and segments, and use texting services. Reporting includes customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, but pricing scales with contact count. The annual plan for up to 1,000 contacts is $164 a month; the monthly option is $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month.