Chat Data vs Desku AI Chatbot Builder
Chat Data
chat-data.com
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Chat Data | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $15.83/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 8 |
| Spec score · Chatbot Builders | 9.0 (#15) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Knowledge-base answers | Yes | Yes |
| Product | Chat Data is an AI agent platform for customer-support chatbots and live chat on websites, built from documents or site content and deployable through a chat widget or API. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Paid from | 15.83 | 39 |
| Visual flow builder | Yes | Yes |
Plans
Chat Data
- FreeFree
- Entry$15.83 a month
- Standard$82.50 a month
- Professional$332.50 a month
- EnterprisePriced on request
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Chat Data
Chat Data is an AI agent platform for customer-support chatbots and live chat on websites. Businesses can build agents from documents and site content, then deploy them through a chat widget, API, or channels such as WhatsApp, Slack, Messenger, Instagram, Telegram, Discord, and LINE. Agents can be trained from uploads, Google Drive, Notion, YouTube, and video or audio inputs. The platform includes a visual flow builder, bot generation, knowledge-base answers, and live handoff to human agents. It also supports real-time voice mode and customized ElevenLabs voices. Chat Data lists 834 built-in MCP apps with more than 10,000 tools, alongside third-party integrations including Zendesk, Shopify, and WordPress. Its REST API uses bearer-token authentication and is limited to 600 requests per minute. The service offers a free plan and paid plans from $15.83/mo (annual). Free includes 100 message credits per month; conversation history is retained for 0.5 years on Free and longer on paid tiers.
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.