| Price from | — | $3.25/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 6 |
| Spec score · Chatbot Builders | 7.9 (#145) | 9.1 (#8) |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | The homepage says security and compliance are embedded at every level of its omnichannel AI agents, but does not name specific certifications there. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The company provides a contact-us link and a book-a-demo option on its homepage. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
