Chat360 vs Quickchat AI
Chat360
chat360.io
Quickchat AI
quickchat.aiSide by side
| Figure | Chat360 | Quickchat AI |
|---|---|---|
| Price from | — | $0.50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 16 |
| Spec score · Chatbot Builders | 7.9 (#145) | 9.1 (#9) |
| Channels | The platform supports customer conversations across WhatsApp, voice, web, and other channels. | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. |
| Company | Chat360 lists Pune, India as its headquarters and gives its date of incorporation as 25 April 2022. | The company identifies as Incentivai Inc. (Quickchat AI) and says it was founded in 2018. |
| Free plan | No | Yes |
| Headquarters | Pune, Maharashtra, India | 981 Mission Street, San Francisco, California 94103, USA |
| Integrations | The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples. | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Product | Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI. | Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases. |
| Security | The homepage says security and compliance are embedded at every level of its omnichannel AI agents, but does not name specific certifications there. | Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated. |
| Support | The company provides a contact-us link and a book-a-demo option on its homepage. | The Enterprise plan includes a dedicated account manager and priority support. |
Plans
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.