ChatFlow by Novynix vs Superchat
ChatFlow by Novynix
novynix.comSuperchat
superchat.comSide by side
| Figure | ChatFlow by Novynix | Superchat |
|---|---|---|
| Price from | ₹999/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 9.0 (#7) |
| AI agent | The AI agent answers questions from a business’s knowledge base, qualifies leads, and can book, reschedule, and cancel appointments. | Superchat provides AI agents that can answer across WhatsApp, Instagram, SMS, webchat, email and phone, with human handoff controls. |
| Founded | 2026 | 2020 |
| Headquarters | Chennai, Tamil Nadu, India | Berlin, Germany |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Support | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | ChatFlow automates WhatsApp conversations by answering enquiries, qualifying leads and booking appointments. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.