Chatfuel vs Galantis WhatsApp
Chatfuel
chatfuel.com
Galantis WhatsApp
whatsapp.galantis.comSide by side
| Figure | Chatfuel | Galantis WhatsApp |
|---|---|---|
| Price from | $18/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 10 |
| Spec score · WhatsApp Marketing Software | 9.2 (#5) | 8.9 (#9) |
| Company legal name | The terms identify 200 Labs, Inc. doing business as Chatfuel as the contracting company. | The terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium. |
| Founded | 2015 | 2016 |
| Headquarters | United States | Antwerp, Belgium |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. |
| Praise: support | Several Trustpilot reviewers praise fast, helpful staff and assistance with WhatsApp automation and sales workflows. | AppNavigator's review summary says users repeatedly praise DigiFist's technical support. |
| Shared inbox | The inbox combines WhatsApp, Instagram, Facebook, TikTok and website conversations and lets teammates take over from automation. | Incoming conversations can be assigned, prioritized and resolved by teams while showing Shopify customer context. |
| What it does | Chatfuel provides AI chatbots and messaging automation for WhatsApp, Instagram, Facebook, TikTok and website chat. | Galantis is a Shopify-native platform for WhatsApp campaigns, abandoned-cart recovery, back-in-stock alerts and customer replies. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
Galantis WhatsApp
- FreeFree
- Additional support agent add-on$19 a month
- Back-in-stock Starter add-on$19 a month
- Back-in-stock Growth add-on$39 a month
- Starter$39 a month
- Chat Inbox Solo add-on$49 a month
- Back-in-stock Scale add-on$79 a month
- Growth$79 a month
- Scale$179 a month
- Enterprise$399 a month
In their own words
Galantis WhatsApp
Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.