Chatfuel vs Inrō
Chatfuel
chatfuel.com
Inrō
inro.socialSide by side
| Figure | Chatfuel | Inrō |
|---|---|---|
| Price from | $18/mo | €12.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Instagram DM Automation Tools | 9.3 (#1) | 8.1 (#5) |
| Spec score · Messenger Marketing Software | 9.3 (#2) | 8.1 (#14) |
| AI agent | Its AI agent answers from a company knowledge base, qualifies leads, books appointments, recommends catalogue items and hands chats to human staff. | The conversational AI Agent answers questions, qualifies leads, recommends offers, sends booking or checkout links, and follows up in the brand’s tone of voice. |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | Direct integrations include Shopify, Stripe, Calendly, Eventbrite, HighLevel, ElevenLabs, Meta Conversions API and Meta Pixel, with thousands more through Make. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
In their own words
Inrō
Inrō is an Instagram-first platform for automating direct messages and using an AI Agent to turn social interactions into conversations. It can start scenarios from comments, story replies, DMs, mentions, referral links and other events, then send messages, share links, collect data or hand off to AI. The Agent answers questions, qualifies leads, recommends offers, sends booking or checkout links, and follows up in a brand’s tone. Campaigns support scheduled targeted broadcasts and multi-step sequences to selected contacts. Inrō also creates, schedules and publishes Instagram posts, reels and stories, with controls for captions, tags, locations, alt text and reel covers. Direct integrations include Shopify, Stripe, Calendly, Eventbrite, HighLevel, ElevenLabs, Meta Conversions API and Meta Pixel; Make connects it to thousands more. It provides a versioned REST API, webhooks and an MCP server, though the API cannot read inbox history. The web app runs in a browser. A free plan is available; Pro is €12.99/month and includes a 14-day trial.