| Price from | $18/mo | €89/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · WhatsApp Marketing Software | 9.2 (#5) | 7.6 (#28) |
| AI agent | Its AI agent answers from a company knowledge base, qualifies leads, books appointments, recommends catalogue items and hands chats to human staff. | Kanal’s AI agent answers product, sizing, shipping and returns questions in 96+ languages, sends order status, and can hand a conversation to a human. |
| Headquarters | United States | Paris, France |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. |
| Shared inbox | The inbox combines WhatsApp, Instagram, Facebook, TikTok and website conversations and lets teammates take over from automation. | The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies. |
