Chatfuel vs LivePerson Conversational Cloud
Chatfuel
chatfuel.comLivePerson Conversational Cloud
liveperson.comSide by side
| Figure | Chatfuel | LivePerson Conversational Cloud |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Chatbot Builders | 9.2 (#5) | 7.9 (#136) |
| Spec score · Conversational Marketing Software | 9.2 (#2) | 7.3 (#25) |
| Spec score · Live chat software | 9.0 (#12) | 7.6 (#66) |
| Founded | 2015 | 1995 |
| Headquarters | United States | New York, New York, United States |
| Human handoff | Yes | Yes |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
LivePerson Conversational Cloud
- BronzePriced on request
- SilverPriced on request
- GoldPriced on request
In their own words
LivePerson Conversational Cloud
LivePerson Conversational Cloud is a web-based platform for connected customer experiences across voice and messaging. Channels include websites, mobile apps, SMS, email, WhatsApp, Apple Messages for Business, Facebook Messenger, Instagram, Google RCS Messaging, Google Business Messaging, KakaoTalk, LINE, Viber, WeChat, and voice. Features include a visual flow builder, AI bot generation, knowledge-base answers, human handoff, real-time guidance, suggested replies, conversation summaries, and next-best actions. Analytics cover sentiment, journeys, interactions, and text. Administrators manage users and skills through a console. Integration Hub supports workflows, third-party APIs, and a widget marketplace, while plan information includes access to more than 50 data, connect, and customize APIs. The platform integrates with a brand’s single sign-on experience and describes technical support as available 24/7. Bronze, Silver, and Gold plans focus respectively on messaging workspaces, automation and self-service, and advanced analytics with generative AI.