Chatfuel vs Piper Conversations
Chatfuel
chatfuel.com
Piper Conversations
qualified.comSide by side
| Figure | Chatfuel | Piper Conversations |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Sales Chatbot Software | 9.2 (#3) | 7.6 (#18) |
| Spec score · Live chat software | 9.0 (#12) | 7.6 (#68) |
| Company size | LinkedIn lists Chatfuel as a privately held company with 11–50 employees. | Gartner lists Qualified as having 51–200 employees, while LinkedIn's later profile shows 201–500 employees after the Salesforce acquisition. |
| Free plan | No | No |
| Headquarters | United States | San Francisco, California, United States |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | Official integrations include Salesforce, Salesforce Marketing Cloud Account Engagement, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, 6sense, Demandbase, Google Calendar, Microsoft Office 365 and Slack. |
| Praise: ease of use | Independent reviewers repeatedly describe the no-code builder, templates and flow creation as easy to learn and quick to deploy. | TrustRadius reviewers repeatedly describe the interface as intuitive and visually clear. |
| Privacy compliance | Its privacy materials address GDPR, UK GDPR, Swiss FADP, CCPA/CPRA and several U.S. state privacy laws. | Qualified states that it complies with GDPR and provides privacy rights information for customers in the EU and UK. |
| Rating on Capterra | 4.3 out of 5 from 28 reviews | 5.0 out of 5 from 4 reviews |
| Rating on G2 | 4.4 out of 5 from 45 reviews | 4.9 out of 5 from 1,512 reviews |
| What it does | Chatfuel provides AI chatbots and messaging automation for WhatsApp, Instagram, Facebook, TikTok and website chat. | Piper Conversations engages website visitors through chat, voice and video, using buyer data and AI to qualify prospects and convert them into pipeline. |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
Piper Conversations
- EnterprisePriced on request
- PremierPriced on request
- UltimatePriced on request
In their own words
Piper Conversations
Piper Conversations has no write-up on Specifiction yet; its figures are above.