Chatfuel vs Verloop.io
Chatfuel
chatfuel.comVerloop.io
verloop.ioSide by side
| Figure | Chatfuel | Verloop.io |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 0 |
| Spec score · Chatbot Builders | 9.2 (#5) | 7.9 (#141) |
| Spec score · Conversational Marketing Software | 9.2 (#2) | 7.2 (#28) |
| Spec score · Live chat software | 9.0 (#12) | 7.7 (#58) |
| Spec score · Chatbot software | 9.1 (#3) | 7.3 (#15) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Founded | 2015 | The company timeline says Verloop.io was founded in 2017 and onboarded its first client that year. |
| Headquarters | United States | Bengaluru, Karnataka, India |
| Human handoff | Yes | Yes |
| Integrations | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. | The integrations page lists CRM, ticketing, payment, marketing, and messaging integrations, and says custom REST APIs and webhooks are supported. |
| Knowledge-base answers | Yes | Yes |
| Visual flow builder | Yes | Yes |
Plans
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
In their own words
Verloop.io
Verloop.io is a paid enterprise AI suite for automating inbound and outbound voice calls and omnichannel chats. Voice agents handle sales, support and service conversations, while chat automation supports customer engagement in more than 80 languages. A drag-and-drop or prompt-based generative AI builder creates conversation flows, with knowledge-base answers and human handoff available. Co-pilot tools suggest replies in real time and include conversation summaries and tone adjustment. Sparks audits all customer interactions and supplies coaching insights. Dashboards cover CSAT, conversation status, KPIs, agent activity and bot performance. Listed channels include WhatsApp, voice, websites, mobile or in-app, Facebook and Instagram. Integrations span CRM, ticketing, payment, marketing and messaging systems, with custom REST APIs and webhooks. Security descriptions include role-based access, multi-factor authentication, GDPR compliance, PII protection and regional data residency. The service runs on Android, iOS, web and API connections. Pricing is available on request.