Chattermill vs Happ
Chattermill
chattermill.comHapp
happcons.comSide by side
| Figure | Chattermill | Happ |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Customer Experience Management Software | 7.9 (#8) | 8.0 (#7) |
| Founded | 2015 | 2015 |
| Headquarters | Chattermill lists its address as 68 Hanbury Street, London, E1 5JL, United Kingdom. | London, United Kingdom |
| Integrations | Chattermill's integrations page lists connections including Zendesk, Intercom, Salesforce, Slack, Jira, Snowflake, and an API. | The pages reviewed do not name any third-party product integrations. |
| Purpose | Chattermill analyzes customer feedback in one place, flags issues, and provides answers backed by customer comments. | Happ provides experience management software and consulting to help organisations collect feedback, understand it, and act on it. |
| Reporting | Users can create custom reports with advanced filters and visualizations and add them to dashboards. | Happ offers customizable live dashboards, NPS tracking and automated executive reports. |
Plans
In their own words
Chattermill
Chattermill brings customer feedback together to surface issues and answer questions using customer comments as evidence. Its Lyra Agent analyzes feedback and returns answers with quantified evidence, charts, reports, and customer quotes; it also monitors voice-of-customer data and raises trends and signals. Teams can create custom reports with advanced filters and visualizations, add them to dashboards, and route real-time issue alerts to Slack, email, Jira, or other destinations. Chattermill connects to 65+ feedback channels, including surveys, reviews, support, social media, and voice calls. Listed integrations include Zendesk, Intercom, Salesforce, Slack, Jira, Snowflake, and an API. It can also connect customer intelligence to Claude, ChatGPT, and other MCP-compatible agents. The platform analyzes feedback in more than 100 languages with automated translation and transcription. Chattermill lists sentiment analysis, NPS surveys, feature requests, and in-app feedback. It is intended for enterprise CX, insights, product, and customer-support teams. The company says it is SOC 2 Type II and ISO 27001 certified and complies with GDPR and CCPA. Pricing is available on request.
Happ
Happ is experience management software and consulting for collecting feedback, interpreting it, and coordinating follow-up. Customizable surveys and smart triggers gather real-time responses through web, mobile, email, SMS, QR codes, and in-app surveys. AI-powered analytics, dashboards, and trend detection turn responses into insights. Teams can use automated workflows, real-time alerts, and collaboration tools to act on feedback. Reporting includes customizable dashboards, NPS tracking, and automated executive reports. Happ says it serves organisations of all sizes, works with more than 20 enterprise clients, captures more than 10 million feedback items annually, and processes 10 million transactions per year. The service supports Android, iOS, and web. Pricing is on request, with a personalised demo rather than a stated self-serve signup. Happ was founded in 2015 and is headquartered in London.