Chattrik Omni Channel vs Juphy
Chattrik Omni Channel
chattrik.comJuphy
juphy.comSide by side
| Figure | Chattrik Omni Channel | Juphy |
|---|---|---|
| Price from | $14.99/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Social Customer Service Software | 8.3 (#8) | 8.6 (#6) |
| Purpose | Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one inbox. | Juphy is an AI sales agent for Shopify that answers shopper questions and guides visitors from product discovery toward checkout. |
| Security | The maker lists security settings and controls, including trusted domains and banning customers, but the product page does not specify security certifications or compliance standards. | The privacy policy says Juphy uses reasonable administrative, technical, and organizational safeguards, while noting it cannot guarantee absolute security. |
| Support | The pricing page includes email support in Starter and live chat support plus a dedicated account manager in Growth. | Juphy directs privacy and support inquiries to [email protected], and the Shopify listing identifies Juphy, Inc. as the app support provider. |
Plans
Chattrik Omni Channel
- Starter$14.99 a month
- Growth$39.99 a month
- EnterprisePriced on request
Juphy
- Starter$19 a month
- Starter$19 a month
- Essentials$49 a month
- Essentials$49 a month
- Scale$99 a month
- Scale$99 a month
In their own words
Chattrik Omni Channel
Chattrik Omni Channel brings Facebook Messenger, Instagram and website live chat into one shared inbox. Agents can see earlier customer conversations for context, then filter, tag, assign and prioritize chats. Teams can route conversations to agents or departments and leave private internal notes. Conversation and team activity insights help monitor performance. The service works on web, Android and iOS; its mobile app supports inbox access, replies and real-time notifications. Chattrik describes it as suitable for businesses of all sizes and built for growing businesses, with listed industries ranging from logistics and finance to e-commerce, healthcare and law. There is no free plan. Listed plans are Starter at $14.99 per seat per month, Growth at $39.99 per seat per month, and Enterprise at custom pricing. The pricing page says there are no setup fees and subscriptions can be canceled anytime.