Cigo Tracker vs Dispatch
Cigo Tracker
cigotracker.com
Dispatch
dispatchdms.comSide by side
| Figure | Cigo Tracker | Dispatch |
|---|---|---|
| Price from | — | ₹4,999/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · On-Demand Delivery Software | 8.8 (#1) | 8.1 (#6) |
| Headquarters | Cigo lists its Canada address as 9850 rue Saint-Urbain, Montréal, QC H3L 2T2. | Bengaluru, India |
| Integrations | Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. | Listed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho. |
| Product | Cigo Tracker is a cloud delivery system for managing delivery and service work and customer communication. | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. |
| Security | Cigo states that it is SOC 2 Type II compliant and encrypts data in transit and at rest. | The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers. |
| Support | The maker offers one-on-one support to customize Cigo Tracker for a customer’s delivery operations. | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. |
Plans
In their own words
Cigo Tracker
Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.