Cincom CPQ vs ServiceNow CPQ
Cincom CPQ
cincom.comServiceNow CPQ
servicenow.comSide by side
| Figure | Cincom CPQ | ServiceNow CPQ |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Configure Price Quote Software | 7.7 (#4) | 6.7 (#18) |
| Spec score · CPQ Software | 7.6 (#7) | 6.7 (#21) |
| Spec score · Quote Management Software | 7.7 (#10) | 6.7 (#30) |
| Spec score · Proposal Software | 7.2 (#109) | 7.0 (#122) |
| Headquarters | Cincinnati, Ohio, USA | Santa Clara, California, United States |
| Integrations | Cincom CPQ integrates with CRM, ERP, PLM, CAD, ecommerce, analytics, e-signature, and marketing systems. | ServiceNow documentation describes integrations with Salesforce, Shopify and headless storefronts, and visualization tools CDS, kBridge, and Threekit. |
| Support | For North America, the support portal lists CPQ SaaS support at +1 800 727 3525 during 08:30–17:00 EST. | The product page points customers to product documentation, training and certification, the community, partners, and ServiceNow Impact success plans. |
Plans
In their own words
Cincom CPQ
Cincom CPQ helps customers, direct sales teams and dealers configure, price and quote complex manufacturing products. Its rules- and role-based interface can block invalid combinations and suggest compatible features, while visual configuration shows the product being built in real time. Sales automation covers configuration, pricing, quotes, approvals and related workflows. Ecommerce capabilities include guided selling, live pricing and inventory, 2D and 3D visualization, automated quotes and contracts, approvals and e-signatures. The platform connects with CRM, ERP, PLM, CAD, ecommerce, analytics, e-signature and marketing systems; named CRM systems include Microsoft Dynamics, Salesforce, Oracle and SAP. APIs and connectors, including REST APIs for ERP data flow, support integrations. Deployment can be cloud-based or on premises, with multilingual interfaces, localized and multi-currency pricing, and region-specific rules. Cincom CPQ is available through API, self-hosted and web platforms. Pricing is on request. Cincom is headquartered in Cincinnati and was founded in 1968.
ServiceNow CPQ
ServiceNow CPQ has no write-up on Specifiction yet; its figures are above.