ServiceNow CPQ

Spec sheet

Intended users

The product page identifies sales reps, partners, and customers as CPQ users across direct sales and ecommerce channels.Read 12 Oct 2026 · servicenow.com

Integrations

ServiceNow documentation describes integrations with Salesforce, Shopify and headless storefronts, and visualization tools CDS, kBridge, and Threekit.Read 12 Oct 2026 · servicenow.com

Support

The product page points customers to product documentation, training and certification, the community, partners, and ServiceNow Impact success plans.Read 12 Oct 2026 · servicenow.com

Headquarters

Santa Clara, California, United StatesRead 23 Sep 2026 · servicenow.com

AI and rules

Its AI and logic handle complex product and pricing rules, and the product page says it can connect to systems without complex code.Read 12 Oct 2026 · servicenow.com

Configuration

Guided configuration helps sellers build valid product configurations and avoid invalid combinations.Read 12 Oct 2026 · servicenow.com

Discovery

Discovery flows guide reps, partners, and customers through questions to find suitable solutions.Read 12 Oct 2026 · servicenow.com

Integration limit

The documentation says up to 25 set indices or product picker options can be sent to a visualization tool, and Threekit supports one-way data flow from CPQ.Read 12 Oct 2026 · servicenow.com

Pricing

Built-in logic and AI-powered rules support tiered, volume-based, regional, and contract-specific pricing.Read 12 Oct 2026 · servicenow.com

Product purpose

ServiceNow CPQ helps businesses configure products, apply pricing rules, and generate accurate quotes.Read 12 Oct 2026 · servicenow.com

Quotes

The product page describes bringing product selections, pricing, terms, and approvals together to create ready-to-send quotes.Read 12 Oct 2026 · servicenow.com

Security and compliance

ServiceNow lists ISO/IEC 27001:2022 certification and annual SOC 2 Type 2 attestation among its platform compliance credentials.Read 12 Oct 2026 · servicenow.com

Subscriptions

CPQ supports subscription terms, renewals, ramps, and contract changes across quoting, closing, and handoff.Read 12 Oct 2026 · servicenow.com

Plans and prices

Every ServiceNow CPQ plan and price →

Where Specifiction places it

• CPQ Software#21 of 256.7
• Configure Price Quote Software#18 of 216.7
• Quote Management Software#30 of 346.7
• Proposal Software#122 of 1347.0