CitaFlow vs Colib
CitaFlow
citaflow.com
Colib
colib.ioSide by side
| Figure | CitaFlow | Colib |
|---|---|---|
| Price from | €19/mo | C$3/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Therapy Scheduling Software | 8.4 (#7) | 8.3 (#8) |
| Compliance | The security page states GDPR compliance and alignment with Spain's LOPDGDD; the plan comparison also lists GDPR/DSA compliance for Enterprise. | Colib says it helps practices meet PHIPA, PIPEDA, LPRPSP, HIA, PIPA, and Loi 25 obligations, while noting that compliance also depends on the practice’s own policies and practices. |
| Headquarters | Miami, Florida, United States | Squamish, British Columbia, Canada |
| Integrations | CitaFlow lists two-way Google Calendar sync, iCal calendar subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. | Named integrations include Google Calendar, Outlook, QuickBooks, and Stripe for payment processing. |
| Intended users | CitaFlow is described for appointment-based businesses including salons, beauty centers, barbershops, tattoo studios, auto repair shops, gyms, and law firms. | Colib identifies psychotherapy, counselling, mental health, social work, speech-language pathology, occupational therapy, nutrition, physiotherapy, and alternative medicine as practice areas. |
| Support | CitaFlow says it replies to contact messages within 24 business hours and offers guided setup; Enterprise lists priority support with an SLA. | The company describes support by real people in French and English, and the Clinic plan offers priority support. |
Plans
CitaFlow
- AI Chat (optional module)€19 a month
- Team Pack€19 a month
- AI Voice (optional module)€29 a month
- Starter Plan€29 a month
- CitaFlow EnterprisePriced on request
Colib
- StarterC$3 a month
- PractitionerC$75 a month
- Practice ProC$89 a month
- ClinicPriced on request
In their own words
CitaFlow
CitaFlow is an appointment management platform for businesses accepting bookings through websites, phone calls, messaging apps, and chat widgets. Customers can book through a website, phone, WhatsApp, Instagram, Messenger, Telegram, or web chat. Its AI phone assistant answers questions, books appointments, and supports voicemail, forwarding, or configurable IVR. The chatbot handles booking, cancellation, and rescheduling across messaging channels. Bookings and calls create customer profiles and history, with reminders by SMS, WhatsApp, and email. Integrations include two-way Google Calendar sync, iCal subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. Generated booking sites can include Shopify stores and e-commerce features at no charge. Security listings include TLS 1.2+, AES-256 encryption, EU hosting, 30-day backup retention, and 24/7 monitoring. Starter costs €29 a month, excluding VAT, with a seven-day no-card trial.
Colib
Colib is a bilingual practice management and electronic medical record platform for Canadian therapists and health and wellness practitioners. Its calendar supports recurring appointments, room management, online booking, waitlists, and two-way Google Calendar and Outlook sync. Practitioners can create or upload intake forms, collect electronic signatures, and keep client files with notes, documents, family relationships, goals, and scores. AI can prepare note drafts from telehealth sessions or in-person recordings using templates such as SOAP, DAP, BIRP, and GIRP; practitioners review and sign each draft. Browser-based video sessions work on computers, phones, or tablets without a download and support recording, screen sharing, waiting rooms, transcripts, and messaging. Billing tools include invoices, online payments, Interac e-Transfer reconciliation, split payments, and QuickBooks invoice export. Colib says databases and files are hosted in AWS Canada, with encryption protections, and that it helps practices address several Canadian privacy obligations. It cautions that compliance also depends on each practice’s own policies and practices. Practitioner costs $75 CAD per month, billed month-to-month.