CitaFlow vs ProbityCare
CitaFlow
citaflow.comProbityCare
probitycare.comSide by side
| Figure | CitaFlow | ProbityCare |
|---|---|---|
| Price from | €19/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 8 |
| Spec score · Therapy Scheduling Software | 8.4 (#7) | 7.6 (#24) |
| Headquarters | Miami, Florida, United States | Miami, Florida, United States |
| Integrations | CitaFlow lists two-way Google Calendar sync, iCal calendar subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. | The product page names Gusto, ADP, and Paychex for payroll; the HIPAA page also describes optional integrations for claims, lab results, e-prescribing, communications, and payments. |
| Security | The security page lists TLS 1.2+ in transit, AES-256 database encryption at rest, EU hosting, daily backups retained for 30 days, and 24/7 monitoring. | The maker states it uses TLS 1.2 or higher in transit, AES-256 at rest, mandatory multi-factor authentication, role-based permissions, and immutable audit logging. |
| Support | CitaFlow says it replies to contact messages within 24 business hours and offers guided setup; Enterprise lists priority support with an SLA. | The contact page says the team usually replies by email within one business day. |
| Trial | The free trial lasts 7 days, requires no credit card, and can be cancelled anytime. | The Solo Providers plan has a “Start a trial” button, but the page does not state the trial duration. |
Plans
CitaFlow
- AI Chat (optional module)€19 a month
- Team Pack€19 a month
- AI Voice (optional module)€29 a month
- Starter Plan€29 a month
- CitaFlow EnterprisePriced on request
ProbityCare
- Student interns$25 a month
- Admin staff$60 a month
- Billing staff$60 a month
- Nonprofit Organizations$70 a month
- Group Practice (Over 31 staff)$75 a month
- Group Practice (16–30 staff seats)$80 a month
- Group Practice (6–15 staff seats)$85 a month
- Solo Providers$90 a month
In their own words
CitaFlow
CitaFlow is an appointment management platform for businesses accepting bookings through websites, phone calls, messaging apps, and chat widgets. Customers can book through a website, phone, WhatsApp, Instagram, Messenger, Telegram, or web chat. Its AI phone assistant answers questions, books appointments, and supports voicemail, forwarding, or configurable IVR. The chatbot handles booking, cancellation, and rescheduling across messaging channels. Bookings and calls create customer profiles and history, with reminders by SMS, WhatsApp, and email. Integrations include two-way Google Calendar sync, iCal subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. Generated booking sites can include Shopify stores and e-commerce features at no charge. Security listings include TLS 1.2+, AES-256 encryption, EU hosting, 30-day backup retention, and 24/7 monitoring. Starter costs €29 a month, excluding VAT, with a seven-day no-card trial.
ProbityCare
ProbityCare has no write-up on Specifiction yet; its figures are above.