CitaFlow vs Setora
CitaFlow
citaflow.com
Setora
setora.co.ukSide by side
| Figure | CitaFlow | Setora |
|---|---|---|
| Price from | €19/mo | £29.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 2 |
| Spec score · Barbershop Scheduling Software | 8.2 (#12) | 8.5 (#5) |
| Headquarters | Miami, Florida, United States | The registered office is 61 Bridge Street, Kington, United Kingdom, HR5 3DJ. |
| Integrations | CitaFlow lists two-way Google Calendar sync, iCal calendar subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. | Documented integrations include Stripe Connect for payments and Mailchimp for customer email marketing; SMS delivery uses Twilio. |
| Notable limits | The Starter plan includes WhatsApp and SMS up to 200 appointments per month, after which a tiered supplement may apply; AI modules also have usage tiers and overage rates. | Email reminders are included, while SMS reminders use separate credits and Stripe processing is charged separately at Stripe's rate. |
| Purpose | CitaFlow is an appointment management platform with online booking, AI voice and chat assistants, and automated appointment handling for businesses. | Setora is booking software for independent barbershops and salons, with tools for bookings, calendars, payments, reminders, and customer records. |
| Security | The security page lists TLS 1.2+ in transit, AES-256 database encryption at rest, EU hosting, daily backups retained for 30 days, and 24/7 monitoring. | Setora says it encrypts data in transit with TLS 1.2+ and at rest with AES-256, and uses multifactor authentication for administrative access. |
| Support | CitaFlow says it replies to contact messages within 24 business hours and offers guided setup; Enterprise lists priority support with an SLA. | Customers can contact Setora through live chat or email, and its Help Centre provides setup, operations, payment, and troubleshooting guides. |
Plans
CitaFlow
- AI Chat (optional module)€19 a month
- Team Pack€19 a month
- AI Voice (optional module)€29 a month
- Starter Plan€29 a month
- CitaFlow EnterprisePriced on request
In their own words
CitaFlow
CitaFlow is an appointment management platform for businesses accepting bookings through websites, phone calls, messaging apps, and chat widgets. Customers can book through a website, phone, WhatsApp, Instagram, Messenger, Telegram, or web chat. Its AI phone assistant answers questions, books appointments, and supports voicemail, forwarding, or configurable IVR. The chatbot handles booking, cancellation, and rescheduling across messaging channels. Bookings and calls create customer profiles and history, with reminders by SMS, WhatsApp, and email. Integrations include two-way Google Calendar sync, iCal subscriptions for Apple Calendar and Outlook, Zapier, webhooks, Make, n8n, and a public API. Generated booking sites can include Shopify stores and e-commerce features at no charge. Security listings include TLS 1.2+, AES-256 encryption, EU hosting, 30-day backup retention, and 24/7 monitoring. Starter costs €29 a month, excluding VAT, with a seven-day no-card trial.