Civica ECLIPSE vs Neighbor Solutions
Civica ECLIPSE
civica.com
Neighbor Solutions
neighbor.solutionsSide by side
| Figure | Civica ECLIPSE | Neighbor Solutions |
|---|---|---|
| Price from | — | $100/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Social Work Case Management | 7.3 (#12) | 7.8 (#6) |
| Headquarters | London, United Kingdom | Garland, Texas, United States |
| Intended users | The social care offering is designed for UK local authorities and supports adult social care, children’s services, justice services, ALN and SEND. | The features page says the platform is designed for nonprofits and social-service organizations, and the homepage lists citizens, first responders, coalitions, nonprofits, Continuums of Care, and municipalities among those it helps. |
| Purpose | ECLIPSE is a cloud-native case management platform for social care, including adult and children’s services. | Neighbor Solutions describes itself as a CRM and case-management platform for organizations that serve people. |
Plans
In their own words
Civica ECLIPSE
Civica ECLIPSE has no write-up on Specifiction yet; its figures are above.
Neighbor Solutions
Neighbor Solutions is a CRM and case-management platform for nonprofits and social-service organizations. It manages neighbor profiles, household records, case notes, alerts, document uploads, electronic signatures, and incident reports. Program tools track goals, milestones, assessments, outcomes, multiple-program enrollment, and conditional intake forms. Street outreach features record field interactions with locations, map activity, track encampments, and show a neighbor’s history at each location. Shelter management includes live bed availability, reservations, waitlists, household check-ins, and occupancy analytics. A resource directory provides availability information, referral tracking between organizations, and consent-based sharing. Teams can build reports and dashboards, automate workflows, and use AI for history summaries, case-note tag suggestions, and URL or PDF imports. Data can be exchanged through HUD-compliant HMIS exports, CSV, Excel, HSDS, and read-only report access. It runs on Android, iOS, and web. Pricing starts at $100 a month, with a 14-day trial and no free plan.