CivicOps vs Global Relay Event Archiving API
CivicOps
getcivicops.com
Global Relay Event Archiving API
developers.globalrelay.comSide by side
| Figure | CivicOps | Global Relay Event Archiving API |
|---|---|---|
| Price from | $149/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 1 |
| Spec score · Social Media Archiving Software | 8.0 (#8) | 7.5 (#16) |
| Integrations | Meeting archives can be linked or embedded in municipal or WordPress websites, and newsletter signup forms can be embedded in an existing website. | Global Relay lists connectors for platforms including Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex. |
| Purpose | CivicOps combines public meeting management, social media publishing and archiving, and resident newsletters in a municipal workspace. | The API programmatically archives social media, collaboration, and customer experience data into Global Relay Archive. |
| Support | CivicOps lists support at [email protected] and says the $499 onboarding fee covers one two-hour guided session after the trial. | Global Relay provides technical support, training, professional services, and 24/7 expert advice and support. |
Plans
CivicOps
- Agenda & Meeting Management — Community (<10,000 residents)$149 a month
- Resident Newsletters — Community (<10,000 residents)$149 a month
- Social Media Management & Archiving — Community (<10,000 residents)$149 a month
- Agenda & Meeting Management — Municipal (10,000–50,000 residents)$199 a month
- Resident Newsletters — Municipal (10,000–50,000 residents)$199 a month
- Social Media Management & Archiving — Municipal (10,000–50,000 residents)$199 a month
- Agenda & Meeting Management — Regional (50,001–150,000 residents)$249 a month
- Resident Newsletters — Regional (50,001–150,000 residents)$249 a month
- Social Media Management & Archiving — Regional (50,001–150,000 residents)$249 a month
- All three solutions — Community (<10,000 residents)$424.65 a month
Global Relay Event Archiving API
- Event Archiving APIPriced on request
In their own words
CivicOps
CivicOps is a web workspace for local government that combines public meeting management, social media publishing and archiving, and resident newsletters. Meeting tools handle agenda intake, ordered approvals, versioned packet PDFs, meeting-day motions and votes, public archives, and minutes exported to Word or PDF. Recordings up to 500 MB can be uploaded for background transcription. Meeting AI is optional; an authorized human must review proposed minutes and motions before they enter the official record. Social tools connect official accounts, support image posts, previews, review and approval, and immediate or scheduled publishing. Available networks depend on provider APIs and municipal account configuration. Newsletter tools provide branded templates, consent-aware signup forms, scheduled approved sends, and archives with delivery evidence. Archives and signup forms can be linked or embedded on municipal, WordPress, or existing websites. CivicOps lists municipality-level separation, role-based access, hashed passwords, protected sessions, audit events, and encrypted connections. Plans start at $149 a month, with a 30-day trial and $499 onboarding fee.
Global Relay Event Archiving API
Global Relay Event Archiving API sends social media, collaboration, and customer experience events into Global Relay Archive. It supports more than 40 event types, including posts, replies, profile updates, and other user activity. Global Relay authenticates, validates, transforms, and stores submitted data so archive users can discover and analyze it. Applications must be registered and declare the data types they will archive. Authentication uses OAuth 2.0 Client Credentials; endpoints require HTTPS and follow HTTP/1.1, and any language with an HTTP library can call them. Each source platform needs its own credential set, while attachments must first be uploaded to the files endpoint. Listed connectors include Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex. Archived content is stored in a WORM-compliant, tamper-proof format with integrity checks and chain-of-custody tracking. Retention is configurable, with legal hold, advanced search, and exports to PST, EML, FTP, DVD, or hard drive. Pricing is on request.