CivicOps vs Jatheon Cloud
CivicOps
getcivicops.com
Jatheon Cloud
jatheon.comSide by side
| Figure | CivicOps | Jatheon Cloud |
|---|---|---|
| Price from | $149/mo | $60/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 10 | 11 |
| Spec score · Social Media Archiving Software | 8.0 (#8) | 8.4 (#3) |
| Integrations | Meeting archives can be linked or embedded in municipal or WordPress websites, and newsletter signup forms can be embedded in an existing website. | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. |
| Purpose | CivicOps combines public meeting management, social media publishing and archiving, and resident newsletters in a municipal workspace. | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. |
| Support | CivicOps lists support at [email protected] and says the $499 onboarding fee covers one two-hour guided session after the trial. | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. |
Plans
CivicOps
- Agenda & Meeting Management — Community (<10,000 residents)$149 a month
- Resident Newsletters — Community (<10,000 residents)$149 a month
- Social Media Management & Archiving — Community (<10,000 residents)$149 a month
- Agenda & Meeting Management — Municipal (10,000–50,000 residents)$199 a month
- Resident Newsletters — Municipal (10,000–50,000 residents)$199 a month
- Social Media Management & Archiving — Municipal (10,000–50,000 residents)$199 a month
- Agenda & Meeting Management — Regional (50,001–150,000 residents)$249 a month
- Resident Newsletters — Regional (50,001–150,000 residents)$249 a month
- Social Media Management & Archiving — Regional (50,001–150,000 residents)$249 a month
- All three solutions — Community (<10,000 residents)$424.65 a month
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
In their own words
CivicOps
CivicOps is a web workspace for local government that combines public meeting management, social media publishing and archiving, and resident newsletters. Meeting tools handle agenda intake, ordered approvals, versioned packet PDFs, meeting-day motions and votes, public archives, and minutes exported to Word or PDF. Recordings up to 500 MB can be uploaded for background transcription. Meeting AI is optional; an authorized human must review proposed minutes and motions before they enter the official record. Social tools connect official accounts, support image posts, previews, review and approval, and immediate or scheduled publishing. Available networks depend on provider APIs and municipal account configuration. Newsletter tools provide branded templates, consent-aware signup forms, scheduled approved sends, and archives with delivery evidence. Archives and signup forms can be linked or embedded on municipal, WordPress, or existing websites. CivicOps lists municipality-level separation, role-based access, hashed passwords, protected sessions, audit events, and encrypted connections. Plans start at $149 a month, with a 30-day trial and $499 onboarding fee.
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.