CivicPlus Social Media Archiving vs Jatheon Cloud
CivicPlus Social Media Archiving
civicplus.com
Jatheon Cloud
jatheon.comSide by side
| Figure | CivicPlus Social Media Archiving | Jatheon Cloud |
|---|---|---|
| Price from | — | $60/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 11 |
| Spec score · Social Media Archiving Software | 7.8 (#12) | 8.4 (#3) |
| Company history | CivicPlus says it was officially founded in 1998; its predecessor Networks Plus began providing technical services in 1994. | LinkedIn states that Jatheon was founded in 2004. |
| Founded | 1998 | 2004 |
| Headquarters | Manhattan, Kansas, United States | Jatheon is headquartered in Toronto, Canada. |
| Integrations | Social Media Archiving can connect archived records with Municipal Websites search results and with NextRequest, Agenda and Meeting Management, and Municode Codification. | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. |
| Purpose | Captures and preserves social media content and activity for government agencies, educational institutions, and law enforcement. | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. |
| Support | Current customers can access on-demand training, tutorials, education, and product updates through the CivicPlus Help Center. | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. |
Plans
CivicPlus Social Media Archiving
- Social Media ArchivingPriced on request
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
In their own words
CivicPlus Social Media Archiving
CivicPlus Social Media Archiving has no write-up on Specifiction yet; its figures are above.
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.