CivicPlus Social Media Archiving

Spec sheet

Purpose

Captures and preserves social media content and activity for government agencies, educational institutions, and law enforcement.Read 9 Oct 2026 · civicplus.com

Trial

The free trial includes 30 days of active archiving and six months of retroactive archiving for up to 30 social media pages.Read 9 Oct 2026 · civicplus.com

Integrations

Social Media Archiving can connect archived records with Municipal Websites search results and with NextRequest, Agenda and Meeting Management, and Municode Codification.Read 9 Oct 2026 · civicplus.com

Security

CivicPlus says it maintains 99.9% uptime and offers 24/7/365 emergency support for its solutions.Read 9 Oct 2026 · civicplus.com

Support

Current customers can access on-demand training, tutorials, education, and product updates through the CivicPlus Help Center.Read 9 Oct 2026 · civicplus.com

Headquarters

Manhattan, Kansas, United StatesRead 28 Sep 2026 · civicplus.com

Founded

1998Read 28 Sep 2026 · civicplus.com

Capture

The product captures and organizes social media records in near real time to help fulfill records requests.Read 9 Oct 2026 · civicplus.com

Company history

CivicPlus says it was officially founded in 1998; its predecessor Networks Plus began providing technical services in 1994.Read 9 Oct 2026 · civicplus.com

Features

Listed features include automated archiving, record preservation, risk management and analytics, and an Open Archive public access portal.Read 9 Oct 2026 · civicplus.com

Hosting

The service is managed on a 100% cloud-based platform.Read 9 Oct 2026 · civicplus.com

Networks

The page lists Facebook, Instagram, TikTok, X, YouTube, LinkedIn, Nextdoor, Flickr, Pinterest, and Vimeo as supported networks.Read 9 Oct 2026 · civicplus.com

Nextdoor integration

CivicPlus says its Nextdoor integration captures and preserves Nextdoor content in a searchable archive with metadata, timestamps, and digital signatures.Read 9 Oct 2026 · civicplus.com

Pricing

The product page provides a Request pricing link but does not state a subscription price.Read 9 Oct 2026 · civicplus.com

Website archiving

Web Snapshots supports unlimited URLs and is included at no additional fee for Social Media Archiving clients on the Standard Plan and above.Read 9 Oct 2026 · civicplus.com

X records

The X archiving page lists tweets, retweets, replies, likes, mentions, direct messages, profile information, blocked lists, and metadata among captured records.Read 9 Oct 2026 · civicplus.com

Plans and prices

Every CivicPlus Social Media Archiving plan and price →

Where Specifiction places it

• Social Media Archiving Software#12 of 387.8