CiVQ Social Media Archiving vs Smarsh Archive
CiVQ Social Media Archiving
civq.usSmarsh Archive
smarsh.comSide by side
| Figure | CiVQ Social Media Archiving | Smarsh Archive |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 0 |
| Spec score · Social Media Archiving Software | 8.0 (#9) | 6.9 (#27) |
| Headquarters | The maker lists 5048 E Highway 83 Ste 4, Rio Grande City, Texas 78582 as its office address. | Portland, Oregon, United States |
| Intended customers | The product page identifies cities and towns, counties, school districts, and special districts as its intended customers. | The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations. |
| Purpose | Archives official government social media posts and comments as public records. | Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis. |
| Retention | Administrators apply retention rules from their records schedule. | It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion. |
| Support | Bilingual support in English and Spanish is included at every tier. | Smarsh advertises 24/7 support and tailored options for Archive customers. |
Plans
CiVQ Social Media Archiving
- CompletePriced on request
- EngagePriced on request
- EssentialsPriced on request
- OperationsPriced on request
- Operations ProPriced on request
- Social Media Archiving (à la carte module)Priced on request
In their own words
CiVQ Social Media Archiving
CiVQ Social Media Archiving has no write-up on Specifiction yet; its figures are above.
Smarsh Archive
Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insight. It retains native content with metadata from more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice. Custom channels can capture additional sources. Search includes AI tools, filtering, and faceted views, with exports in PST, EML, HTML, XML, and optionally EDRM formats. Retention controls include policy rules, immutable WORM storage, configurable legal holds, and defensible deletion. Smarsh lists support for SEC Rule 17a-4, FINRA, MiFID II, FCA, CIRO, and other supervisory expectations. Safeguards include TLS in transit, AES 256 at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. APIs cover capture, search, export, retrieval, reporting, discovery, surveillance, identity management, and ingestion. The archive is custom-configured for organizational requirements. Pricing is available on request.