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SPECIFICTION
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Smarsh Archive

smarsh.com

WebAPI
Visit smarsh.com
Spec score 6.9 #27 of 38 in Social Media Archiving Software

What it is

Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insight. It retains native content with metadata from more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice. Custom channels can capture additional sources. Search includes AI tools, filtering, and faceted views, with exports in PST, EML, HTML, XML, and optionally EDRM formats. Retention controls include policy rules, immutable WORM storage, configurable legal holds, and defensible deletion. Smarsh lists support for SEC Rule 17a-4, FINRA, MiFID II, FCA, CIRO, and other supervisory expectations. Safeguards include TLS in transit, AES 256 at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. APIs cover capture, search, export, retrieval, reporting, discovery, surveillance, identity management, and ingestion. The archive is custom-configured for organizational requirements. Pricing is available on request.

Spec sheet

Purpose
Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis.Read 2 Oct 2026 · smarsh.com
Audience
Smarsh presents the archive for enterprise, small and mid-sized firms, and public-sector organizations.Read 2 Oct 2026 · smarsh.com
Integrations
Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels.Read 30 Sep 2026 · smarsh.com
Security
Listed security controls include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy.Read 2 Oct 2026 · smarsh.com
Support
Smarsh advertises 24/7 support and tailored options for Archive customers.Read 2 Oct 2026 · smarsh.com
Headquarters
Portland, Oregon, United StatesRead 28 Sep 2026 · smarsh.com
Founded
2001Read 28 Sep 2026 · smarsh.com
AI and scale
The cloud-native archive offers AI-enabled search and filtering, high-performance search across petabytes of data, and an API-first design.Read 2 Oct 2026 · smarsh.com
AI and search
The product describes AI tools to find, filter, or detect information in archived data.Read 30 Sep 2026 · smarsh.com
API access
Smarsh offers RESTful V3 APIs using OAuth 2.0 Client Credentials and short-lived JWT bearer tokens; API access is for customers and approved partners.Read 2 Oct 2026 · smarsh.com
API functions
Its APIs cover data acquisition, search, export, retrieval, identity management, reporting, discovery, surveillance, and data ingestion.Read 2 Oct 2026 · smarsh.com
Communications
The archive supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, IM, and voice, with content from 100+ channels retained in native format with metadata.Read 2 Oct 2026 · smarsh.com
Configuration
The archive is custom-configured to meet an organization’s compliance, security, and discovery requirements.Read 2 Oct 2026 · smarsh.com
Custom channels
Custom channels can be integrated to capture unique or emerging data sources.Read 30 Sep 2026 · smarsh.com
Intended customers
The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations.Read 30 Sep 2026 · smarsh.com
Pricing availability
The product page directs prospective customers to contact Smarsh for a tailored solution and does not display a price.Read 2 Oct 2026 · smarsh.com
Regulatory support
Smarsh says the archive supports SEC Rule 17a-4, FINRA Rules 4511 and 3110, MiFID II, FCA, CIRO, and other global supervisory expectations.Read 2 Oct 2026 · smarsh.com
Retention
It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion.Read 2 Oct 2026 · smarsh.com
Retention and legal holds
The archive supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion.Read 30 Sep 2026 · smarsh.com
Search and export
It provides faceted search across 100+ channels and exports in PST, EML, HTML, XML, and optional EDRM formats.Read 2 Oct 2026 · smarsh.com
Supported communications
It supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice across 100+ channels.Read 30 Sep 2026 · smarsh.com

Strong points and limits

Strong points

  • Retains communications across 100+ channels
  • AI-assisted search and filtering
  • Configurable retention and legal holds
  • Multiple export formats
  • APIs support capture and retrieval

Limits

  • Pricing requires contacting Smarsh
  • Custom configuration is required
  • Advanced features target organizational deployments
  • No free plan listed

Who it suits

It is positioned for enterprises, small and mid-sized firms, and public-sector organizations managing regulated communications. Organizations needing retention, legal holds, search, exports, and API access fit the stated audience.

Verdict

Smarsh Archive combines broad communications capture with retention, legal hold, search, export, and compliance controls. It is configured to organizational requirements, with pricing supplied on request and Enterprise Archive support listed around the clock.

Where Specifiction places it

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