Jatheon Cloud vs Smarsh Archive
Jatheon Cloud
jatheon.comSmarsh Archive
smarsh.comSide by side
| Figure | Jatheon Cloud | Smarsh Archive |
|---|---|---|
| Price from | $60/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 0 |
| Spec score · Social Media Archiving Software | 8.4 (#3) | 6.9 (#27) |
| Founded | 2004 | 2001 |
| Headquarters | Jatheon is headquartered in Toronto, Canada. | Portland, Oregon, United States |
| Integrations | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. | Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels. |
| Purpose | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. | Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis. |
| Support | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. | Smarsh advertises 24/7 support and tailored options for Archive customers. |
Plans
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
In their own words
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.
Smarsh Archive
Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insight. It retains native content with metadata from more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice. Custom channels can capture additional sources. Search includes AI tools, filtering, and faceted views, with exports in PST, EML, HTML, XML, and optionally EDRM formats. Retention controls include policy rules, immutable WORM storage, configurable legal holds, and defensible deletion. Smarsh lists support for SEC Rule 17a-4, FINRA, MiFID II, FCA, CIRO, and other supervisory expectations. Safeguards include TLS in transit, AES 256 at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. APIs cover capture, search, export, retrieval, reporting, discovery, surveillance, identity management, and ingestion. The archive is custom-configured for organizational requirements. Pricing is available on request.