Claap vs Luminote
Claap
claap.ioLuminote
luminote.ioSide by side
| Figure | Claap | Luminote |
|---|---|---|
| Price from | €29/mo | 180 PLN/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 4 |
| Spec score · Sales Follow-Up Software | 9.3 (#2) | 8.0 (#15) |
| Intended users | Claap describes the product as built for revenue teams, with role pages for sales leaders, sales reps, RevOps and Customer Success. | The maker describes Luminote for sales representatives, sales managers, and founders or solo sellers who handle client conversations. |
| Product | Claap captures calls, meetings and emails, then turns conversations into CRM fields, call scores and deal forecasts. | Luminote records client calls, summarizes them, drafts follow-up emails, and sends information into a CRM. |
| Support | Basic includes standard email and chat support; Pro and Business include priority email and chat support; Enterprise includes a dedicated account manager. | The maker says every plan includes Polish support and that Enterprise includes DPO support, a dedicated account manager, and implementation. |
| Transcription | Paid plans provide transcription in more than 99 languages, with searchable and editable transcripts. | The voice recorder feature states that it transcribes recordings in 11 languages. |
Plans
Claap
- Pro€29 a month
- Business€59 a month
- Enterprise€99 a month
- BasicFree
- BasicFree
- Pro€32 a month
- Business€60 a month
- EnterprisePriced on request
Luminote
- TrialFree
- Basic180 PLN a month
- Pro380 PLN a month
- EnterprisePriced on request
In their own words
Claap
Claap captures calls, meetings, and emails, then turns conversations into CRM fields, call scores, and deal forecasts. It can record Zoom, Google Meet, and Microsoft Teams without joining as a meeting participant, and also offers a visible bot recorder; its mobile app can capture in-person meetings. Claap supports webcam, system-audio, and microphone recording across web, macOS, Windows, iOS, Android, and a Chrome extension. Sales teams can configure scorecards using frameworks such as MEDDIC, MEDDPICC, BANT, and SPICED, or create their own criteria. Pro costs €29 a month when billed annually and includes 400 AI credits per seat monthly, two-year storage, summaries, follow-up emails, and CRM auto-logging. Business is €59 a month billed annually, and Enterprise is €99 a month billed annually. Basic is free, with 10 videos per user, 300 total minutes, a maximum of five Basic licenses, and three-month recording storage. Claap lists transcripts in 99+ languages on Pro, Business, and Enterprise. It states that it uses EU hosting, is GDPR compliant and SOC 2 Type II certified, and does not train models on customer data.