Clari Copilot vs Convin
Clari Copilot
prod.clari.com
Convin
convin.aiSide by side
| Figure | Clari Copilot | Convin |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Revenue AI Platforms | 7.7 (#8) | 8.8 (#2) |
| Spec score · Customer Interaction Analytics Software | 7.7 (#10) | 8.8 (#3) |
| Spec score · Conversational Intelligence Software | 7.6 (#10) | 8.8 (#4) |
| Spec score · Sales Call Tracking Software | 7.7 (#10) | 8.8 (#3) |
| Spec score · Meeting Analytics | 7.7 (#14) | 8.8 (#3) |
| Integrations | Clari lists Salesforce, HubSpot, Slack, Microsoft Teams, Zoom, Google Meet, and Webex among its integrations. | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. |
| Product | Clari Copilot is conversation intelligence software that transcribes sales conversations in real time and connects them to revenue workflows. | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. |
| Security certifications | Clari lists ISO/IEC 27001, SOC 2 Type II, CSA, ISO/IEC 27701, ADA, and GDPR compliance on its security page. | Convin says it is SOC 2 Type II audited and complies with ISO 27001, CCPA, and HIPAA requirements, and is GDPR-ready. |
| Support | Clari's pricing page describes continuous support and expert revenue insights as part of its offering. | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. |
| What it does | Clari Copilot transcribes sales conversations in real time and connects insights from those conversations to pipeline, forecasting, and execution. | Convin offers conversation intelligence for customer-facing teams, recording, transcribing, and analyzing customer interactions across channels. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
In their own words
Clari Copilot
Clari Copilot is conversation intelligence software for revenue teams and sales reps. It records and transcribes sales conversations in real time, then connects buyer signals with pipeline, forecasting, and execution workflows. During a call, representatives can use live insights and battlecards to handle objections. Copilot captures intent, objections, contacts, and next steps for CRM records. Coaching features include playbooks, battlecards, and Gametapes for guidance, consistent calls, and onboarding. Conversation tools include automatic summaries, a call library, call scorecards, and Deal Central. Clari lists integrations with Salesforce, HubSpot, Zoom, Microsoft Teams, Slack, Zapier, and other CRM, calendar, dialer, conferencing, and productivity tools. The product runs on the web and through an API. API authentication uses an API key and password, with default limits of 10 requests per second and 100,000 requests per week. Pricing is on request, with no free plan.
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.