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SPECIFICTION
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Clarity vs Primero

Clarity

claritycm.com

Primero

primero.org

Side by side

FigureClarityPrimero
Price from$30/mo$687.50/mo
Free plan—Yes
Free trial——
Open source——
WebYesYes
iOSYesYes
Android—Yes
API—Yes
Self-hosted—Yes
Plans published16
Spec score · Case Management Software7.6 (#85)8.8 (#9)
Audit trailCase management includes reporting and a full audit trail for every record.Yes
Case managementCase management includes intake, referrals, assessments, service logging, care plans, goals, scheduling, notifications and permissions.Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools.
Deploymentcloudhybrid
Free planNoYes
Case intake formsYesYes
PurposeClarity combines case management, participant portal, forms, training, grants, donor management, billing and compliance for human services organizations.Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification.
Reporting dashboardsYesYes

Plans

Clarity

  • Core User license$30 a month

Clarity pricing →

Primero

  • Tier 1: DIYFree
  • Tier 3: Full Service SaaS$8,250 a year
  • Tier 4: Hybrid deployment$25,000 a year
  • Tier 1: DIYFree
  • Tier 2: Single organizationPriced on request
  • Tier 5: Custom packagePriced on request

Primero pricing →

In their own words

Clarity

Clarity has no write-up on Specifiction yet; its figures are above.

Visit claritycm.com

Primero

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.

Visit primero.org