ClinicSense vs Cliniko
ClinicSense
clinicsense.com
Cliniko
cliniko.comSide by side
| Figure | ClinicSense | Cliniko |
|---|---|---|
| Price from | $2.98/mo | $45/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 6 |
| Spec score · Medical Scheduling | 8.1 (#3) | 8.4 (#2) |
| Headquarters | Toronto, Ontario, Canada | Melbourne, Australia |
| Support | The website lists email support at [email protected] and phone support at 1-888-580-1838; Premium includes VIP support. | Cliniko says all customers receive free online chat and email support from a round-the-clock team. |
Plans
ClinicSense
- Lite (annual)$35.75 a year
- Lite (monthly)$39 a month
- Standard (annual)$63.25 a year
- Standard (monthly)$69 a month
- Premium (annual)$90.75 a year
- Premium (monthly)$99 a month
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
In their own words
ClinicSense
ClinicSense is clinic management software for health and wellness practices, combining scheduling, SOAP notes, forms, client communication, billing, and payments. Practitioners can customize SOAP note templates and intake forms, then automate form delivery according to the booked service and whether a client is new or returning. Scheduling includes online booking, reminders, wait lists, and No-Show Guard®, which can require a credit card to book. Billing covers invoices, payments, financial reports, treatment packages, and gift certificates. The service runs on the web and offers iOS and Android apps for appointments, client files, invoices, and payments. Calendar support includes one-way Google Calendar syncing and two-way syncing that blocks personal time in ClinicSense. Listed integrations include TELUS Health eClaims, Square, Facebook, and Instagram booking. ClinicSense says it is HIPAA compliant and uses Vanta for monitoring. Plans start at $35.75 a year billed annually, with a 14-day trial and no free plan.
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.