Cliniko vs Doctena Pro
Cliniko
cliniko.comDoctena Pro
doctena.comSide by side
| Figure | Cliniko | Doctena Pro |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 7.4 (#29) |
| Founded | 2011 | 2013 |
| Headquarters | Melbourne, Australia | Luxembourg, Luxembourg |
| Mobile access | Cliniko has no native app, but it is mobile-friendly and can be accessed in a mobile browser on phones and tablets. | The Doctena Pro mobile app gives practitioners access to their agenda while away from the practice. |
| Purpose | Cliniko is practice management software for clinics and allied health practitioners. | Doctena Pro combines an online agenda, patient portal and AI voice assistant for healthcare practices. |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | Doctena’s Trust Center says its information security management system is certified to ISO/IEC 27001:2022 and patient data is hosted in the EU. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | The Basic plan includes free one-to-one onboarding and support by email, phone and chat, as well as local support. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Doctena Pro
- BasicPrice not published
- Customized (À la carte)Priced on request
- Doctena Virtual Assistant (add-on)Price not published
- PremiumPrice not published
- SmartPrice not published
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Doctena Pro
Doctena Pro has no write-up on Specifiction yet; its figures are above.