Cliniko vs HiDoctor
Cliniko
cliniko.comHiDoctor
hidoctor.com.brSide by side
| Figure | Cliniko | HiDoctor |
|---|---|---|
| Price from | $45/mo | 98 BRL/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 8.9 (#4) |
| Company history | Cliniko says it was founded in Melbourne, Australia, in 2011. | Centralx says it was founded on 11 January 1987 in connection with technology teaching at the Federal University of Juiz de Fora. |
| Purpose | Cliniko is practice management software for clinics and allied health practitioners. | HiDoctor is a medical practice platform for managing electronic records, appointments, and clinic operations. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | The pricing page lists technical support and continuous training on demand; technical support hours are weekdays 7:30–21:30 and Saturdays 8:00–20:00. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
HiDoctor
- HiDoctor Online98 BRL a month
- HiDoctor Multiplataforma110 BRL a month
- HiDoctor Multiplatform110 BRL a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
HiDoctor
HiDoctor is a medical practice platform for electronic records, appointments, and clinic operations, with access across Android, iOS, macOS, web, and Windows. Its plans include a complete electronic medical record, scheduling, financial management, administrative charts, and waiting-list management. Clinical tools include digital prescriptions, telemedicine, custom forms, and modules for specialties such as pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology. The platform lists WhatsApp integration and appointment confirmations by WhatsApp or SMS; online bookings can synchronize with the HiDoctor calendar. HiDoctor LIVE provides consultation transcription, structured anamnesis, and a clinical assistant, with 20 AI credits each month; additional credit packages start at R$ 90/month. Desktop data is stored locally, while the mobile app keeps encrypted records for offline viewing and notes, syncing changes when internet access returns. Listed plans include 1,200 MB of online storage. HiDoctor says records are stored locally with a Centralx server copy for synchronization and that it is prepared for Brazil’s LGPD. Online costs R$98,00 per month; Multiplataforma costs R$110,00 per month promotional, then R$209,00 monthly under current conditions.