Cliniko vs TM3
Cliniko
cliniko.comTM3
tm3app.comSide by side
| Figure | Cliniko | TM3 |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 0 |
| Spec score · Physical Therapy Software | 8.5 (#2) | 7.1 (#17) |
| Founded | 2011 | 2002 |
| Headquarters | Melbourne, Australia | Belfast, United Kingdom |
| Online bookings | The appointment calendar supports online bookings, repeat appointments, and flexible views. | Patients can choose an appointment type, location, practitioner and time through the online booking portal. |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | The Telehealth terms describe virtual consultations as taking place via a secure internet connection and state that consultations are not recorded or stored. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | The support terms say Blue Zinc will use reasonable endeavours to respond to category C support requests within 24 normal business hours. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
TM3
TM3 is a paid clinic management system for healthcare practitioners, available through web and Windows applications. Its online booking portal lets patients select an appointment type, location, practitioner and time. Clinics can set booking windows, limit future bookings per patient, and configure online registrations as provisional until staff verify, link or remove them. The Telehealth module supports virtual consultations over a secure internet connection; consultations are not recorded or stored. Zoom can be linked for telehealth appointments and classes, with one Zoom user per practitioner and vice versa. Automations create follow-up tasks or communications after cancellations and missed appointments, and can trigger post-discharge forms and treatment reviews. Automations cost £0.05 ex VAT, €0.06, or $0.10 AUD ex GST per action. TM3 includes treatment notes, appointment reminders, insurance billing, reporting, multi-location management and access to client details, schedules, communications and payments on laptops, tablets or mobiles.