TM3
tm3app.com
What it is
TM3 is a paid clinic management system for healthcare practitioners, available through web and Windows applications. Its online booking portal lets patients select an appointment type, location, practitioner and time. Clinics can set booking windows, limit future bookings per patient, and configure online registrations as provisional until staff verify, link or remove them. The Telehealth module supports virtual consultations over a secure internet connection; consultations are not recorded or stored. Zoom can be linked for telehealth appointments and classes, with one Zoom user per practitioner and vice versa. Automations create follow-up tasks or communications after cancellations and missed appointments, and can trigger post-discharge forms and treatment reviews. Automations cost £0.05 ex VAT, €0.06, or $0.10 AUD ex GST per action. TM3 includes treatment notes, appointment reminders, insurance billing, reporting, multi-location management and access to client details, schedules, communications and payments on laptops, tablets or mobiles.
Spec sheet
- Product
- TM3 describes itself as practice management software for managing business operations and client services.Read 9 Oct 2026 · tm3app.com
- Security
- The Telehealth terms describe virtual consultations as taking place via a secure internet connection and state that consultations are not recorded or stored.Read 8 Oct 2026 · signup.tm3app.com
- Support
- The support terms say Blue Zinc will use reasonable endeavours to respond to category C support requests within 24 normal business hours.Read 9 Oct 2026 · signup.tm3app.com
- Headquarters
- Belfast, United KingdomRead 28 Sep 2026 · tm3app.com
- Founded
- 2002Read 28 Sep 2026 · tm3app.com
- Company
- The Telehealth terms identify Blue Zinc IT Ltd as the provider and give its registered office as Dill House, Unit 4C, Castlereagh Business Park, 478 Castlereagh Road, Belfast, BT5 6BQ.Read 8 Oct 2026 · signup.tm3app.com
- Maker
- TM3’s business management page identifies Blue Zinc IT in its copyright notice.Read 9 Oct 2026 · tm3app.com
- Automation
- TM3 automations can create follow-up tasks or communications after cancellations and missed appointments, and trigger feedback forms after discharge.Read 9 Oct 2026 · help.tm3app.com
- Automation price
- The help article lists automation at £0.05 ex VAT, €0.06, and $0.10 AUD ex GST per action.Read 8 Oct 2026 · help.tm3app.com
- Automation pricing
- The help article states that automations cost £0.05 ex VAT, €0.06, or $0.10 AUD ex GST per action.Read 9 Oct 2026 · help.tm3app.com
- Backups
- The hosted service terms state that Blue Zinc performs daily backups to a secure server area and copies them to a secure off-site location.Read 9 Oct 2026 · signup.tm3app.com
- Booking limits
- Clinics can set a maximum number of future portal bookings per patient and restrict how far ahead patients can book; the article gives five bookings and 21 days as examples/defaults.Read 8 Oct 2026 · help.tm3app.com
- Client access
- Users can access client details, schedules, communications and payments on a laptop, tablet or mobile.Read 9 Oct 2026 · tm3app.com
- Data protection
- The software licence terms identify the customer as data controller and Blue Zinc as data processor for personal data.Read 8 Oct 2026 · signup.tm3app.com
- Industries
- TM3 lists physical therapy and healthcare, fitness studios and gyms, talk therapy, and hospitals and large clinics as industries it serves.Read 9 Oct 2026 · tm3app.com
- Messaging
- The text messaging terms say UK SMS costs 8.5p excluding VAT per message, while some non-UK or Irish destinations may cost more and some countries are unsupported.Read 8 Oct 2026 · signup.tm3app.com
- Multiple locations
- Its multi-location dashboard lets businesses manage services, clients, staff, finances and activities across locations from one login.Read 9 Oct 2026 · tm3app.com
- Online booking
- The patient booking portal lets clinics configure online registration, SMS notifications, available services, and booking windows.Read 9 Oct 2026 · help.tm3app.com
- Online booking API
- The online bookings FAQ says there is no API or website integration for that booking service, so patients leave the clinic’s site to book.Read 8 Oct 2026 · help.tm3app.com
- Online bookings
- Patients can choose an appointment type, location, practitioner and time through the online booking portal.Read 8 Oct 2026 · help.tm3app.com
- Patient records
- Clinics can configure online registrations as provisional so staff can verify, link to an existing record or remove them.Read 8 Oct 2026 · help.tm3app.com
- Practitioner licensing
- The help article says active practitioners require an available account licence; pay-as-you-go practitioners are charged £1 ex VAT per appointment in their diary.Read 8 Oct 2026 · help.tm3app.com
- Reporting
- TM3 reports cover revenue, retention, admissions and outcome measures, and the company offers bespoke reports.Read 9 Oct 2026 · tm3app.com
- Security and privacy
- TM3’s hosted service terms identify Blue Zinc IT Ltd as processor of customer personal data and state that it will maintain measures to segregate that data.Read 9 Oct 2026 · signup.tm3app.com
- Telehealth
- Its Telehealth module lets participating practitioners communicate with patients and conduct virtual consultations over a secure internet connection.Read 8 Oct 2026 · signup.tm3app.com
- Zoom integration
- TM3 supports Zoom for telehealth appointments and classes; the maker’s instructions require a Zoom Pro account or higher.Read 9 Oct 2026 · help.tm3app.com
Strong points and limits
Strong points
- Web and Windows availability
- Secure telehealth consultations are not recorded
- Configurable booking limits and windows
- Automations support follow-ups and reviews
- Reports cover revenue, retention and outcomes
Limits
- Paid practitioner licences are required
- Pay-as-you-go practitioners cost £1 ex VAT per appointment
- No booking API or website integration
- SMS destinations may cost more or be unsupported
Who it suits
TM3 suits healthcare, physical therapy, fitness, talk therapy, hospital and large-clinic businesses needing bookings, records, telehealth and multi-location administration.
Verdict
TM3 combines clinic scheduling, patient administration, telehealth and operational reporting in one system. Check practitioner licensing, automation charges and the lack of booking-site integration against your workflow.
Where Specifiction places it
- Physical Therapy Software#17 of 297.1
- Physical Therapy Scheduling Software#23 of 277.0