Cloud Commerce Pro vs Salesforce Order Management
Cloud Commerce Pro
cloudcommercepro.comSalesforce Order Management
salesforce.comSide by side
| Figure | Cloud Commerce Pro | Salesforce Order Management |
|---|---|---|
| Price from | £200/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 6 |
| Spec score · Multichannel Ecommerce Software | 8.4 (#17) | 8.5 (#8) |
| Automation rules | Yes | Yes |
| Company size | LinkedIn lists Cloud Commerce Pro as a privately held company with 11–50 employees. | LinkedIn lists Salesforce as having 10,001 or more employees. |
| Free plan | No | No |
| Integrations | Named integrations include Shopify, WooCommerce, Magento, EKM, Visualsoft, Amazon, eBay, QuickBooks, Sage 50 and Xero. | Salesforce lists native Service Cloud integration, B2C and B2B Commerce preintegration, payment and tax gateways, shipping aggregators, AppExchange apps, and MuleSoft or partner integrations. |
| Rating on G2 | 4.1 out of 5 from 6 reviews | 4.2 out of 5 from 121 reviews |
| Rating on Trustpilot | 4.5 out of 5 from 204 reviews | 1.3 out of 5 from 659 reviews |
| Rating on TrustRadius | 8 out of 10 from 1 review | 7.9 out of 10 from 534 reviews and ratings |
| Support | Support includes first-line and technical teams, a customer knowledgebase, videos, onboarding specialists and dedicated training. | The Standard Success Plan is included in all licenses and provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community. |
| What it does | Cloud Commerce Pro is a cloud order and inventory management system for multi-channel retailers. | Salesforce Order Management centralizes order capture, fulfillment, shipping, payments, invoicing, servicing, cancellations, returns, exchanges, refunds, and reshipments. |
Plans
Cloud Commerce Pro
- Core System£250 a month
- Training Screen Share£95, paid once
- Amazon repricing£195, paid once
- Basic£200 a month
- Training On-Site£995, paid once
- EPOS£1,495, paid once
- Tailored subscriptionPriced on request
Salesforce Order Management
- Order VisibilityPrice not published
- Order VisibilityPriced on request
- GrowthPrice not published
- GrowthPriced on request
- Salesforce Order Management — GrowthPriced on request
- Salesforce Order Management — Order VisibilityPriced on request
In their own words
Cloud Commerce Pro
Cloud Commerce Pro has no write-up on Specifiction yet; its figures are above.
Salesforce Order Management
Salesforce Order Management manages orders through fulfillment and post-purchase service across B2B Commerce, B2C Commerce, and other channels. Its tools cover order visibility, routing, inventory, delivery estimates, fulfillment workflows, and returns. Agentic Order Routing can help resolve fulfillment exceptions and select fulfillment paths; Agentic Order Support provides self-service for order status, cancellations, and returns. Service agents can view order history, customer records, payment terms, and service tools together, and can complete customer transactions from the service console. Distributed Order Management provides drag-and-drop workflows, including starts from prebuilt supply chain workflows. Delivery estimates can use inventory, sourcing locations, and carrier transit times, and appear on product pages and checkout. Inventory availability can also appear on product detail pages and channels such as web-based chat. Salesforce lists prebuilt Commerce Cloud integration, Service Cloud integration, and B2C and B2B Commerce preintegration. It is a paid product with pricing on request and no free plan.