Cloud IVR vs IVR Sys Hosted IVR
Cloud IVR
ivr.roIVR Sys Hosted IVR
ivr.com.sgSide by side
| Figure | Cloud IVR | IVR Sys Hosted IVR |
|---|---|---|
| Price from | €8.33/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · IVR Software | 8.1 (#8) | 7.0 (#18) |
| Headquarters | Sulina, 6D, Berceni, Ilfov, Romania | Singapore |
| Support | The terms list [email protected] for technical support requests. | IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates. |
Plans
In their own words
Cloud IVR
Cloud IVR is a cloud interactive voice response service for incoming calls. Callers can respond by voice or keypad; configured departments can receive routed calls, and the system can collect voice messages. Setup takes place in a web interface without hardware devices, with a visual flow builder, multilingual interface, and reports on incoming calls. Voice prompts are generated from text, so advance recording is unnecessary, and message transcripts are sent by email. The Starter plan includes reporting, automatic voice generation, and work schedules for €99.99 a year. Pro costs €499.99 a year and adds API integration, advanced diagrams, and call-out sessions. Enterprise is billed on demand with custom voices and API integration. A free trial permits testing only from the user’s own phone number. Subscriptions renew automatically unless canceled; contracts can receive refunds within 14 days.
IVR Sys Hosted IVR
IVR Sys Hosted IVR has no write-up on Specifiction yet; its figures are above.