Cloud Review Manager vs GuestRevu
Cloud Review Manager
cloudreviewmanager.comGuestRevu
guestrevu.comSide by side
| Figure | Cloud Review Manager | GuestRevu |
|---|---|---|
| Price from | Free | $34.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Review Management Software | 8.2 (#50) | 9.2 (#6) |
| Free plan | Yes | Yes |
| Integrations | The maker lists native Shopify and WooCommerce integrations, Klaviyo event streaming, a public REST API, and outbound webhooks. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Purpose | Cloud Review Manager is a review operations platform for collecting, managing, analyzing, and responding to customer reviews. | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. |
| Support | Support includes email with stated responses within four business hours, live chat during US Eastern business hours, and phone support for verified Host Merchant Services merchants. | The support team can be contacted by phone, email, or online chat. |
Plans
In their own words
Cloud Review Manager
Cloud Review Manager has no write-up on Specifiction yet; its figures are above.
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.