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SPECIFICTION
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Cloud Review Manager

cloudreviewmanager.com

Free plan WebAPI

Spec sheet

Purpose
Cloud Review Manager is a review operations platform for collecting, managing, analyzing, and responding to customer reviews.Read 12 Oct 2026 · cloudreviewmanager.com
Intended users
The maker says the product was built as a thank-you to businesses that process payments with Host Merchant Services, while also saying it is free for noncustomers.Read 12 Oct 2026 · cloudreviewmanager.com
Free plan
YesRead 22 Sep 2026 · cloudreviewmanager.com
Integrations
The maker lists native Shopify and WooCommerce integrations, Klaviyo event streaming, a public REST API, and outbound webhooks.Read 12 Oct 2026 · cloudreviewmanager.com
Support
Support includes email with stated responses within four business hours, live chat during US Eastern business hours, and phone support for verified Host Merchant Services merchants.Read 12 Oct 2026 · cloudreviewmanager.com
AI response assistance
YesRead 22 Sep 2026 · cloudreviewmanager.com
API security
The API supports bearer tokens with scoped permissions, and outbound webhooks use HMAC-SHA256 signatures with automatic retries.Read 12 Oct 2026 · cloudreviewmanager.com
Moderation
Rule-based filters, Claude Haiku classification, and Claude vision moderation screen reviews and media, with AI triage for the moderator queue.Read 12 Oct 2026 · cloudreviewmanager.com
Monitoring alerts
YesRead 22 Sep 2026 · cloudreviewmanager.com
Privacy and compliance
The features page describes the service as GDPR-ready, CCPA-ready, and CAN-SPAM compliant, and lists reviewer data export and deletion tools.Read 12 Oct 2026 · cloudreviewmanager.com
Product reviews
Per-SKU reviews can include customer photos and videos, Q&A threads, verified-purchase filters, and Google Shopping feed eligibility.Read 12 Oct 2026 · cloudreviewmanager.com
Ratings
TrueScore uses Bayesian rating calculations and recency decay to emphasize reviews from the last year.Read 12 Oct 2026 · cloudreviewmanager.com
Request channels
multichannelRead 22 Sep 2026 · cloudreviewmanager.com
Review display widgets
YesRead 22 Sep 2026 · cloudreviewmanager.com
Review requests
It supports email invitations with follow-up sequences, SMS invitations routed through Telnyx, and BCC ingestion from order confirmations.Read 12 Oct 2026 · cloudreviewmanager.com
Review sources
Google,FacebookRead 22 Sep 2026 · cloudreviewmanager.com
Terms
The terms say users retain ownership of submitted data and grant the service a limited license to store, process, display, and use it to improve the platform and generate analytics.Read 12 Oct 2026 · cloudreviewmanager.com
Widgets
The product offers six widget styles and states a total widget size of 7.9 KB.Read 12 Oct 2026 · cloudreviewmanager.com

Plans and prices

Free Free Forever free; no credit card required Unlimited reviews · Unlimited invitations · Unlimited products · Unlimited users · Unlimited domains · Unlimited API calls Read 22 Sep 2026 · cloudreviewmanager.com
Forever Free Free $0/Month. Forever. Unlimited reviews · Unlimited invitations · Unlimited products · Unlimited users · Every feature · Every domain · Every API call Read 12 Oct 2026 · cloudreviewmanager.com

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Where Specifiction places it

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