Cloud Review Manager vs Superchat
Cloud Review Manager
cloudreviewmanager.comSuperchat
superchat.comSide by side
| Figure | Cloud Review Manager | Superchat |
|---|---|---|
| Price from | Free | €89/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Review Management Software | 8.2 (#50) | 9.3 (#2) |
| Free plan | Yes | Yes |
| Integrations | The maker lists native Shopify and WooCommerce integrations, Klaviyo event streaming, a public REST API, and outbound webhooks. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google,Facebook | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Support includes email with stated responses within four business hours, live chat during US Eastern business hours, and phone support for verified Host Merchant Services merchants. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Cloud Review Manager
Cloud Review Manager has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.