Cloud Review Manager vs ReviewTrackers
Cloud Review Manager
cloudreviewmanager.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Cloud Review Manager | ReviewTrackers |
|---|---|---|
| Price from | Free | $89/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Review Management Software | 8.2 (#50) | 9.2 (#4) |
| Free plan | Yes | No |
| Integrations | The maker lists native Shopify and WooCommerce integrations, Klaviyo event streaming, a public REST API, and outbound webhooks. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Purpose | Cloud Review Manager is a review operations platform for collecting, managing, analyzing, and responding to customer reviews. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Request channels | multichannel | email_and_sms |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Review display widgets | Yes | Yes |
| Support | Support includes email with stated responses within four business hours, live chat during US Eastern business hours, and phone support for verified Host Merchant Services merchants. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Cloud Review Manager
Cloud Review Manager has no write-up on Specifiction yet; its figures are above.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.