CloudNine vs Digital WarRoom
CloudNine
cloudnine.comDigital WarRoom
digitalwarroom.comSide by side
| Figure | CloudNine | Digital WarRoom |
|---|---|---|
| Price from | $17.50/mo | $208.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · eDiscovery Software | 8.4 (#2) | 8.0 (#6) |
| Spec score · Legal eDiscovery Software | 8.3 (#5) | 8.0 (#7) |
| Founded | 2002 | 2002 |
| Integrations | CloudNine Discovery Portal supports workflows connecting LAW, Concordance, Explore and CloudNine Review, and can push Explore data to Relativity without manual exports and imports. | The Pro onboarding guide names Microsoft Office, PDF-XChange, and other software viewers as additional applications for use with Pro. |
| Purpose | CloudNine provides cloud-based and on-premise eDiscovery solutions for litigation, investigations, audits and public-records requests. | Digital WarRoom provides eDiscovery software for legal and compliance work, including processing, review, production, and data management. |
| Support | CloudNine provides product-specific phone and email support, an Answer Center and a support-ticket submission process. | Hosted subscriptions include an email help desk with a guaranteed response within four business hours on weekdays from 9 AM to 9 PM EST. |
Plans
CloudNine
- Volume-Based Subscription Model (Pro, Plus and Premium Plans)$17.50 a month
- Pay-Per-Use Model (Basic Plan)$35 a month
- Advanced Services$4,022.50 a month
Digital WarRoom
- Single Matter: Hosted$500 a month
- Private Cloud: Hosted$2,000 a month
- Pro Software: On-Prem$2,500 a year
In their own words
CloudNine
CloudNine provides cloud-based and on-premise eDiscovery software for litigation, investigations, audits, and public-records requests. CloudNine Review is web-accessible SaaS software for uploading documents and beginning review, with workflows for search, analytics, production, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported data includes email, documents, messaging and social platforms, mobile-device data, computer artifacts, and cloud-service data. CloudNine LAW and Concordance provide processing, review, and production inside a client environment. Discovery Portal connects workflows among LAW, Concordance, Explore, and Review, and can transfer Explore data to Relativity without manual export and import. CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring, and independent technical reviews. Listed options include a volume-based subscription at $17.50 a month with a six-month minimum, a Basic pay-per-use plan at $35 a month with no minimum, and Advanced Services at $4,022.50 a month. The company also lists product-specific phone and email support, an Answer Center, and ticket submission.
Digital WarRoom
Digital WarRoom is eDiscovery software for legal and compliance teams, covering document processing, review, production and data management. It can run as a hosted cloud service or be installed on-premises, with self-hosted, web and Windows platforms listed. Processing extracts document metadata and indexes plain-text words for keyword searches. Reviewers can apply custom marks, issue codes, protective-order designations and redactions, and create privilege-log entries. Production tools image and endorse documents, select metadata fields for export, and package output as load files. The Pro product page lists support for more than 500 file types. Digital WarRoom Gist adds predictive coding and technology-assisted review, scoring documents from 1 to 100; the company generally recommends it for larger data sets. Hosted plans start at $500 a month for one matter, unlimited users and 50 GB. Hosted billing is based on the maximum data preserved during the month, even if some is later deleted.